Summarize this content to 100 words ZARA
đ Location: Galleria Blvd #1151, Roseville, CA 95678, United States
đ Contact Us: (833) 247-2473
đ Website: https://www.zara.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=US1140
Rating: 3.5
#ZARA
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DO NOT BUY THEIR CLOTHES! If I could give a negative star, I would give -5! Very LOW quality merchandise, the clothes shred after a couple washes, and their policy on defective merchandise is not existent! And to top it off, the awful customer service at this location! Very rude, both associate and manager. Better go to H&M, at least their clothes will last more than a couple of washes, better quality and lower price point!
I donât know whatâs going on in this place. I always thought it was an upscale brand so I didnât bother going in. Today I walked in because I noticed surprisingly low prices on stuff at the door. Everything had a red tag and there was a hodge podge of clothes thrown everywhere. Has this always been a discount style chain that feels like a Goodwill and I just never knew? Or is this a new thing?
Terrible experience at this store! Terrible customer service. I just moved to Sacramento and visited the Roseville store and bought a shirt. After wearing it I noticed a damage. I didnât wash and went back within 3 weeks of the purchase to either return, exchange or get a store credit. I was open to all options. The store manager behaved in an unprofessional manner not only refusing to find a solution but had a terrible attitude.
Terrible customer service by Judeth. She looked like she wanted to tear customers apart. She took her sweet time for an hour in registry with another customer, after it was finally our turn there was no apologies or anything, we had put our stuff aside on another cash register waiting for her prior instead of grabbing them she rudely told us âyou can bring it over yourselfâ and then did not say a single word afterwards during the whole transaction. At the end she handed us our bags with silence and walked away from registry.
If you hate your job this much might as well not work there
One word: Terrible! Saturday afternoon, the racks at 4pm were almost empty, dressing room closed with rack packed of stuff with the sign âdo not touchâ. The cashier was stress and have been so rude that I decided to leave my 2 pieces and get out. This is the worst ZARA ever!