Summarize this content to 100 words Windsor
đ Location: 645 E Shaw Ave E09, Fresno, CA 93710, United States
đ Contact Us: (888) 495-4957
đ Website: https://www.windsorstore.com/pages/ca-fresno-fresno-fashion-fair
Rating: 3.4
#Windsor
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I really didnât want to write this review but my experience at this store still bothers me days later. I went into Windsor inside fashion fair mall on Saturday 8/31 with my husband,I asked to use a dressing room to try on some clothes and the girl that helped me counted my items and seen I had 6 items, I took about maybe 15 minutes to try on all 6 items. As I come out to meet my husband to register this other lady that works there, I assume is the manager or supervisor, comes running after me saying I took off a piece of alarm tag from one of the clothings. She grabs all the items out of my arms basically yanking them without asking if I can hand them over first and once she realized that all items had the security tag all she says is â leave your items here Iâll just put them awayâ she said it 3-4 times really rude as she seen that I was collecting all the items back, she never attempted to apologize and just walked away like who even said I wasnât going to purchase all 6 items? I never said I was done shopping nor did I ever say that I didnât want any of the items. Idk I may be over thinking but I just felt embarrassed since half the store in there was staring at me and my husband like we were some thieves. I donât think Iâll ever be coming back.
OMG this is honestly my FAVORITE store in the mall. Everytime I go in there I find something cute. The staff is super friendly if you approach them they have great recommendations and if you donât they let you do your own thing. My kind of place. Itâs honestly such a good store, I donât even go to the mall that much tbh but if I need a fit. This is THE place. Iâll see yall there xo
Had an amazing experience and Shay did a great job helping me with that experience! 10/10 would recommend!!
Customer service is the worst. Employee is super rude as well. Just wanted to try something on very quick due to a last minute shopping, the lady working the dressing room was so RUDE! Wouldnât even help me. Told her I just need 2 minutes to try it on very quick and she gave a ugly look to me kept demanding no more people can try clothes on in the dressing rooms even though she clearly let someone in 2 seconds before I was even at the dressing room. Rude. Iâll never shop there again. Work on your service. Hire better people. Would not recommend anyone here again.
The overall attitude here was unacceptable! The females that helped us were rude except for the young lady that was at the register.
I informed the floor staff she needed to find other employment if she was going to treat paying customers the way that she did. She was rude to myself and my daughter. She refused to take a dress off the manikin that was the only one left in my daughterâs size, then upon exiting the dressing room she snatched the dresses out of my daughterâs hand slammed the hanger onto the rack and slid them over forcefully- as she her eyes at us.
When shopping for a prom dress for my daughter-we spent a high amount there; as do many other customers that are in there for the same reasons. When you have people spending from $250-$500, the least you could do is provide them with good customer service (being they pay your salary) and if you canât -find another job! We will not be returning here in the future! Windsor was lucky they got our $248 purchase. I would not recommend them for the simple fact of how rude the staff was and how unwilling they were to help. The dresses are OK , but you can find better service & quality somewhere else !