Summarize this content to 100 words Western Motors Fresno
📍 Location: 5272 N Blackstone Ave, Fresno, CA 93710, United States
📞 Contact Us: (559) 383-0000
🌐 Website: https://www.westernmotorsfresno.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
Rating: 4.7
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My wife and I bought a Used Tesla at Western Motors in May and coming from San Jose, it was a drive for us. We arrived early before opening, but Joe was already there amongst other sales associates ready to show us the car we were there for. He was polite, easy to talk to and made the whole experience (time was limited as the drive back and other commitments) a dream! We had an issues with charging because their charging solution wasn’t working but Joe let us take the car to the closest supercharger so we were ready to drive back home once all the paperwork was signed and completed. Without charging when we did, we would have been late for our prior commitments. The staff including Joe really accommodated us and made us feel so good about our purchase and going to Western Motors Fresno for our car needs. Joe just became a grandfather and it was nice getting to know him as well as getting the car we wanted. Thanks Joe and the staff at Western Motors Fresno! It was a pleasure and we both are loving our used Model Y!
Upon arrival we were greeted by a friendly and humble salesman, Carlos. He was amazing showing us all of his options on the lot & even off the lot. Going back & forth for keys and prices for about an hour in this summer heat. He answered every single question with ease and precision. The car we had chosen was listed at 26k & we asked him what our numbers would look like driving off the lot; he told us we would be looking at 29k. We had left the dealership to explore some options but eventually came back after an hour because we were pleased by Carlos’ amazing customer service & our pricing. He began our paperwork & all was well. We were later greeted by a salesman by the name of Miguel. Miguel was trying to sell us our vehicle for double the asking price. $643 for 84 months. If you do the math , that comes out to being 54k. I don’t know about you , but that does not sound like a “great deal” to me , do you think it is ??? No sane person would pay double on a vehicle … After I told him that I would think about it , he questioned , “what is there to think about ?? What more do you want??” The tone in which he said this came off as rude and disrespectful since we had shown so much interest in this vehicle prior to meeting him. I was beyond disappointed & wished he would have taken a much different approach. But unfortunately he lost my service and his disrespect has forced me to write a negative review. The only reason I am even giving this place 2 stars is because Carlos was so amazing through it all.
My wife and I bought a car here June 1st with the promise to have a code wiped. It’s been a month and a half with no communication from Frank who pushed us to purchase the vehicle with the promise to get it fixed. I would highly recommend not purchasing from here.
Went to Western Motors to pick up a Camry. Everything went smooth. Randy at WM helped us through the whole process and explained everything properly. Thanks Randy for the new car!!
Best Experience ever with buying a vehicle. We were in and out within the hour. Miguel was great to work with, explained everything in detail. Very personable and friendly. Highly recommend!