Summarize this content to 100 words USA Health Schillinger Road Primary Care
đ Location: 2423 Schillinger Rd S Suite 103, Mobile, AL 36695, United States
đ Contact Us: (251) 660-5950
đ Website: https://www.usahealthsystem.com/locations/west-mobile-primary-care
Rating: 3.8
#USA #Health #Schillinger #Road #Primary #Care
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Dr Campbell and his nurse are caring, patient, and knowledgeable. I never have to wait very long at this office. The front desk staff are friendly. I really think Dr Campbell is one of the best doctors Iâve ever had. I definitely trust him with all of my needs.
Office staff are extremely unprofessional and always have a bad attitude. They treated me like an addict for calling and asking why my prescription was not sent in. Dr. Campbell sent me to a therapist across the bay who I later was told by the therapist that dr Campbell is his holding buddy and his best friend. This therapist told me that I needed vyvanse and sent it back to dr Campbell for prescribing. Then Dr. Campbell questions me after the first month asking me if I need to be drug tested for taking this medicine.?.? They make you feel very uncomfortable and do not listen to your needs. There have been multiple times that they have messed up my records and will not give me a copy.
I love Dr. Campbell, heâs an excellent doctor. The front desk staff however, come off as rude when asking what my symptoms are when I make an appointment. âHe probably canât sew you for that.â Dr. Campbell not only saw me but diagnosed and promptly treated me. Another time I called to ask a question and was told by the front desk staff that he wouldnât allow my request. I asked for his nurse to ask and let me know and was very polite when I asked. I could have taken a no, but I never got a call from the nurse which
struck me as very disrespectful. I have no idea if the front desk staff ever relayed the message or if the nurse simply never bothered to call me back. All of this aside, is it too much for the front desk staff to put on a customer service face? They always look so miserable.
You canât ask for a better staff nor Doctor anywhere. They are really nice getting a appointment, nursing and the doctor. I LOVE Dr.Jackson she is REALLY smart and she doesnât mind explaining anything you got a question about. I been with her 10+ years and will be with her until she retires!!! She can be direct sometimes but I love that. I donât want a doctor to sugar coat when something is wrong I want answers goods or bad. If youâre interested in a great doc just called her at WMPC. đ
I really like Dr. Houston ! He Iâs easy to communicate with. He also doesnât sugarcoat. I highly recommend him.