Summarize this content to 100 words Tweet Shop Mobile,Al and Pascagoula,Ms
📍 Location: 7857 Three Notch Rd, Mobile, AL 36619, United States
📞 Contact Us: (251) 661-0079
🌐 Website: http://www.tweetshopcaraudio.com/
Rating: 4.3
#Tweet #Shop #MobileAl #PascagoulaMs
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I’m a little disappointed with this place. In 2019 I got a rear cam and new stereo installed along with remote start. They couldn’t figure out how to get the new stereo to work with my steering wheel controls even though I advised that is absolutely a feature I didn’t want to lose. They upgraded my remote start as they didn’t have what I asked for which was great. Take whatcha can get I guess.
Fast forward two years, my back up cam is flickering and working only sometimes.
I spent almost 3 hours sitting at the shop and they tell me that they’ve tried everything. They tried a new camera, they tested the relay and found that the issue is my stereo; the relay or input on the stereo was bad which would only be fixed by replacing the whole thing. Uh…..
Considering the stereo is only 2 years old, I was skeptical; I’ve never had this issue before with other vehicles I’ve had the same thing installed in. Regardless they didn’t charge me and I gave the guy a tip for his time and efforts.
I take the truck to my father in TN who finds that, oh… it’s just a disconnected wire under the floor board. See photo.
And he was able to fix my steering wheel controls. 🤔
So either they don’t know how to properly troubleshoot an issue from top to bottom before giving a diagnosis and costing the customer hundreds of unnecessary dollars OR they wanted a sell to make the labor worth their time….
I don’t know which one is actually true or which is worse, but either way, I’ll find another shop to do my work.
Very satisfied with my install they were very knowledgeable and informative, it looks great and sounds great, I definitely recommend tweet.
Great people skills & service. Trust service completely. Will recommend & come back.
Very friendly down to earth people. Excellent customer service.
Very please with the guys at The Tweet Shop. I was at the end of my rope trying to figure out all the electronics involved with putting a system in my 350z, but these guys were super knowledgeable, very friendly, and extremely generous with their pricing. I felt like they were genuinely interested in doing it and doing it right. Thanks, yall, for your help!