Summarize this content to 100 words TVTECHparts
📍 Location: American Video Services, TVTECHparts, 1305A Fletcher St NW, Huntsville, AL 35801, United States
📞 Contact Us: (256) 536-6992
🌐 Website:
Rating: 4.2
#TVTECHparts
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I had a wonderful experience with my online purchase. I was looking for a TV base stand for my LG TV. TVTech Parts was the only place that had it at a reasonable price (and sold the bracket and screws along with the base). I forgot to click the “confirm” button when making the purchase. Their team contacted me via email and asked if I needed assistance completing the order. The use of This small gesture went a long way. Besides, abandoned cart reminders are underrated and underused. Finally, the items were just as described. They were shipped fast. Packaged well. A+.
These guys/gals were very helpful. I emailed with one of their reps before making my purchase to make sure the repair was within the scope of my abilities, he assured me that no special tools were needed for my application. The new screen for my TV arrived promptly and well packaged, install was not bad at all.
Great customer service, I saved a bunch of money compared to buying new, and kept more waste out of landfill.
First of all, I am from Canada. I called today to order a part. He asked me to describe the symptoms that my Samsung Plasma was experiencing. Rather than just sell me the part as so many sites have done (I’ve replaced almost every board in the tv so far)He ran me through a common fix (soldering issue) and asked me to call him back to let him know how I made out. The fix worked and cost me nothing. I have been talking to a local repair shop and I never got this kind of service.
Good for Huntsville to have his shop and customer service!
On another note, through just everyday conversation (I am Canadian), I learned that his son is a Doctor in that area. I’m sure his “customer service” has been handed down!!!
Thanks So Much!!!!!
Randy D
Quispamsis, NB, Canada
Had a great experience with this company. Needed to replace the main board in my Seiki 32″ TV, they had the part cheaper than anywhere else online. Shipping was quick, the part was nicely packaged, arrived in working order. What more could you ask for? 5 stars.
My TV when black and wouldn’t show a picture I was determinate that I could, fix my TV myself. I first did some research and discover the problem, after establish what I thought was wrong with television I order the part from Tvtechparts. The parts came about two days later maybe three. I call Tvtechparts and had a great and pleasure conversation with Mr. G who works at Tvtechparts, neither to say my TV was up and running within 20 minutes at tops. I thank you Mr. G and the staff for getting the part to me so fast. A GREAT Company to do business with..