Summarize this content to 100 words Toyota Service Center
๐ Location: 927 W Grand Ave, Rainbow City, AL 35906, United States
๐ Contact Us: (256) 413-4456
๐ Website: https://www.teamonetoyota.com/service?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
Rating: 3.7
#Toyota #Service #Center
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Had to leave my vehicle over night after bringing it in at 0830 for a used vehicle inspection. No communications and when I picked up my hybrid, there was no battery check slip attracted. Wonโt be back.
Everyone is so courteous, and they Express genuine concern. They listened to me, and even took me back to the garage to show me what was going on. The waiting area is spacious, with TV, and snacks provided. They even offer free car washes. Thank you Fred for being so nice.
Great experience overall stopped in for a quick service was able to be seen on the same day. Shane was the service advisor and did a great job.
They are alot better than a few years ago. I think they have new staff that are very courteous, as opposed to how it use to be. I was driving to Lexus of Birmingham just to have an oil change but decided to give Toyota service department another chance and this time Iโm very satisfied. I will be using them from now on.
I have used them twice after purchasing my new vehicle with them. After my first oil change( i waited 4 hours and had an appointment) I was told an appointment wasnโt necessary on Saturdays for oil change and tire rotation. So the next time I showed up without an appointment (needed tire rotation only) Saturday at 10 AM. They close on Saturdays at 1PM. I was refused service. The man told me they were to busy. And to make an appointment. So no matter what you are told by this service department. Make an appointment and be prepared to wait several hours no matter what kind of service you are having done!