The Laurel Hotel and Spa is a luxurious hospitality destination offering guests an indulgent stay with exceptional service and amenities. Nestled in an opulent setting, this modern five-star establishment combines contemporary design with classic elegance. Guests will find themselves immersed in a tranquil ambiance, surrounded by natural beauty and soothing themed spa treatments. The concierge-led services ensure personalized experiences, including gourmet dining, wine pairings, and custom travel arrangements. The laurel hotel and spa’s commitment to luxury hospitality makes it an ideal retreat for those seeking relaxation, rejuvenation, and unforgettable moments in the heart of a serene locale.
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📍 Location: 130 E Thach Ave, Auburn, AL 36830, United States
📞 Contact Us: (833) 950-1819
🌐 Website: https://www.laurelhotelandspa.com/?utm_source=google&utm_medium=organic&utm_campaign=business_listing
Rating: 4.3
#Laurel #Hotel #Spa
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Two-night stay at the Laurel. I arrived with high expectations based on my family’s prior stay. If you are seeking a four-star experience at five-star prices coupled with friendly staff, this is for you. The cumulative effect of multiple missed small service items at a luxury property combined with an appalling dinner experience has clouded my view and doubtful I would return or encourage anyone else to do the same. It is a nice property but not worthy of their accolades. Possibly the most insightful aspect of my stay was after submitting an unsolicited survey from the hotel on our day of departure, no one from the hotel has found it useful to respond. Draw your own conclusions.
I went to a light dinner on the rooftop! The cocktails were a work of art. It’s a beautiful place with a sunset view over Auburn University. They need to control the bugs better especially since they are serving food.
We were only able to enjoy a very brief stay. Very nice hotel, great amenities, friendly service. Had to check out before 5a so we didn’t get to enjoy their breakfast. They’re in a fantastic location, the room was super nice and comfortable, and the rooftop pool and restaurant looked enjoyable. The pool was a little too cool for us when we tried it at night. The garden on the rooftop was also fun to see.
This review is about the spa only. The spa is nice overall, however the continuous and highly repetitive “modern relaxation” music made me feel like I was on a very long elevator ride that made me not mind leaving when my appointment was done.
Aside from the music, my only other disappointment was: I paid for a massage with the deep tissue upgrade. I’m a former LMT and what I feel like I received was a Swedish Relaxation massage, instead of deep tissue. The therapist was nice, but never once asked how the pressure was feeling.
For this price point, an occasional pressure check in for feedback would have been nice.
Even one night at The Laurel showed us why it’s a AAA Five Diamond Hotel. There is just something about everyone addressing you by name and offering to serve you at every turn. The room and bathroom were luxurious with lovely amenities and a handwritten welcome note, but the surprise was the culinary presentations 4x/day in the Library/lobby for appetizers, desserts and breakfast. Big thanks to John, Joshua, Keven, Cailen and Christopher for making our stay delightful.