Summarize this content to 100 words TaxMam, Inc.,
📍 Location: 20395 Pacifica Dr STE 100, Cupertino, CA 95014, United States
📞 Contact Us: (408) 446-4451
🌐 Website: http://www.taxmam.com/
Rating: 4.4
#TaxMam
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Highly unprofessional. They have had my tax information for my business for nearly 6 months. It is not complete and every single time I reach out to them, they give different excuses. I’ve left voice messages and I have spoken to the secretary, they do not respond even after seven business days. This is bogus. Do not use them. Jonathan is highly unreliable, do not use him. His mother is In charge and apparently she does not care about their business.
We have trusted Tax Mam with our very complex taxes for over 20 years and they have always done a great job. Courteous, clear. It is always best to take things in early and organized. They actually found an error in a return I had done with someone before and I got a lot of money back. We were also audited twice and Claudia Hill handled everything, and again I got a refund.
There is a tax preparer/EA in the office named John. He is one of the most knowledgeable tax preparers I have ever spoken with. He went out of his way to answer my difficult tax question about a K-1. His knowledge was certainly evident. I strongly recommend him and the TaxMam business. Real stand up folks.
Jonathan is excellent at his job! He provided a lot of useful advice and I will be using him to prepare our taxes going forward.
claudia is very busy but incredibly knowledgeable.