SpringHill Suites Palm Desert is a luxurious hotel catering to travelers who desire comfort and relaxation in the scenic Palm Desert, California. This accommodation features spacious, modern rooms designed with relaxation in mind, several engaging amenities such as a fully-equipped fitness center, outdoor pool, complimentary breakfast, and premium accommodations like private plunge pools and Jacuzzis. Set in the heart of a thriving commercial district, SpringHill Suites Palm Desert ensures its guests have easy access to shopping, dining, and business centers, alongside nearby attractions and nature trails. Perfect for business travelers, families, or vacationers looking for a refuge in Palm Desert’s warm climate, the hotel is an ideal retreat that balances modern conveniences with natural beauty.
📍 Location: 72-322 CA-111, Palm Desert, CA 92260, United States
📞 Contact Us: (760) 341-9100
🌐 Website: https://www.marriott.com/en-us/hotels/ctdsh-springhill-suites-palm-desert/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Rating: 3.6
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Oh my gosh, we are so very pleasantly surprised with our beautiful room! We had just left another Marriott, which was nowhere nearly as nice or clean as this beautiful hotel.
We’re here for a long time close to a month. Well house hunting and just wanted somewhere clean comfortable and aesthetically beautiful Like everything else around here mountains landscaping… This hit it right on the spot! Hotel is gorgeous rooms are amazing! But most of all we have been treated so well and so welcomed by Amanda, Aaliyah and KJ thank you so very much for going out of your To make this stay so very Perfect🙏🏼🙏🏼🩵
We will definitely return and definitely send friends and family here when we don’t have room at home lol
Thank you so much for going above and beyond to make us feel at home and your hotel 😉
I am so pleasantly surprised and amazed!!!!!
Our TV wasn’t working And Ray rushed up with a new remote new TV tried everything so that I could go to sleep at night and watch TV! Where on earth could you get service like this! Thank you, Ray. You are the best and you are amazing.!!!!!
Checked in at 10:30 pm, arrived to an acceptable temperature room. Throughout the night the air conditioning would turn off and air was not circulating. After my husband could not sleep any longer at 6 am he went down for coffee and notified the front desk of the problem with a request for maintenance. We left for the day and upon returning at 4 pm the room was hot, and humid. My husband called the front desk and they told him that maintenance never came, and now at 5 pm maintenance came, they replaced the filter and the maintenance person said “it was blowing cold air now, but if things change call the front desk”. At this point my husband is sick with a migraine due to the lack of sleep and air flow. He fell asleep and I went out for a few hours. I came back at 7 pm upon opening the door it was hot, stuffy, no air flow, just nauseating. I called the front desk, I was told that my air conditioning worked fine and it just wasn’t the temperature I preferred and since they were 100% booked there was nothing they could do. I asked about fans, they don’t offer them. I said I was worried about my husband breathing in this room and his migraine. I was told that the lobby was a cooler temperature and he could come there to sit. People often go outside and upon reentry it’s a breath of fresh air. I told the front desk when maintenance left the thermostat was 72 degrees now it’s 74. I was told that those thermostats don’t work. At 7:04 pm I asked for maintenance to come back to take another look at the ac, I was told maintenance leaves at 7 pm and there was nothing they can do. I travel a lot and have never ever encountered this type of service. I am absolutely appalled at the lack of empathy, kindness, and willingness to accommodate guests..
Enjoyed our overnight stay. Nice size room, great desk, bathroom and shower were nice and clean. Beds and pillows very comfortable. The a/c was a little loud when it came on, but fine.
Fruit at breakfast very good, croissant sandwiches were okay, nice to have cheese strings, typical hotel breakfast.
Hotel appeared to be renovated.Would come back.
They gave us handicap accessible room 201 and was fantastic because it was on end of building end of hallway with door to stairs immediately across from door to room, so we had very quick easy access to parking lot. Also helped to have almost zero foot traffic past our door to minimize any reaction from our service animal. NOT pet friendly hotel but thankfully service animal OK. Only downside to that end of hotel is the pool, was loud but as expected kids having fun and was very quiet after 10 PM.
Fine, but didn’t feel great. Appreciated the free breakfast! The lobby area is odd.
What is annoying is the effects of the cheapness of management:
(1) mini-fridges will only cool for 3 hours at a time, so stuff goes bad unless you are there to get the fridge going again every three hours;
(2) the timed/motion sensor lights _in the room_ , that’s just nuts. I’m sitting here and the lights are going off and on in my room (back on when I move)