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1. My Camaro got damaged in a storm on January 8th. The very next day I made the calls to find a repair shop within my insurance network to get the issues fixed. It was only exterior damage obviously from the tin that hit my car all over. My car was damaged very badly ( in my personal opinion ).
   The earliest I could drop my car off was January 18th. No problem at all. The day got pushed back because of the winter storm that came thru , and shop was closed. Again no problems at all.
   I drop my car off, and I get a rental car. The process was becoming very easy, and the shop was very understanding wanting to get the job done, and make sure I was satisfied. I love my car very much. The gave me a date that was 6 weeks out that my car would be completed . Absolutely no problem whatever needs to be done so my car is fixed. I’m fine with that.
   Well 4 weeks go by and I get my car back earlier that expected. Amazing! I was so happy get my car back. Once I got my car back. My husband, and myself started looking at my car to make sure everything was good. It was in fact not good. My stripes on the car were wavy and offset, my bow tie was still damaged from the first time, part of my grill was still missing. My car was completely scratched everywhere from the repainting. Also painted my car 2 different colors. The biggest dent was still in my right quarter panel. My trunk was not lined up correctly. And still looked horrible because they didn’t fix the trunk the correct way. Paint was chipped.
   The had damaged my passenger window trim on the outside. So they had to reorder a new glass for this. To add they ordered it used, and had told me everything was brand new.
   They took my car back for 2 weeks to fix these issues.
   At this point they have had my car 2 different times. I get my car back , and find out that where they replaced my quarter glass it was leaking water on the inside of my vehicle.
   Take my car back the 3rd time for them to fix my window. I wait for it to be fixed because he said it was an easy fix. That’s awesome. 20 mins go by , and guy says it’s done. Soon as I look at it. I can tell it’s wrong. I express that it not correct, and he has a snarky response to say I will have to call his boss for him to take it back off.
   I leave and go home absolutely furious. Find out my glass is still leaking water! The guy cut a chunk out of my plastic leaving a huge gap, and also scratched my plastic in other places. There was so much urethane it was oozing out. A crappy job!! Not to mention the tint is completely different!
   So here we go for the 4th time them getting my car back! Coming to my job, and picking it up. Saying they fixed it. I shouldn’t have anymore problems. My stripes still look horrible. I got back $700 dollars by this point. Still a huge chunk missing at my window.
   Find out that my clear coat is now chipping , my car is still scratched all over, weatherstripping around windshield has paint on it, and the paint will start chipping. Stripes on hood have debris under them and look horrible, the strips on trunk are not on correct and wrap around my whole truck and are rounded horribly.
   Today is April 10th and this is the last time this body shop will ever touch my vehicle. Not only have they not fixed my vehicle the correct way. They have damaged more than fixing. Today the owner gave me $200 more for someone else to fix my stripes because apparently they can not.
   He took my car to replace the plastic inside on my car, and did not replace all of it! I still have a huge chunk missing from around the window! It looks horrendous. Then when I get my car back. My seats in the back are not popped back in correctly. Can not use my seat belts in the back and the back seat was let down which also was not even popped on.
   So how can you call yourself a respectable body shop and can not complete a job correctly. I’d rather you be honest , and say you can not do the job. My car now has problems your shop damaged themselves, and you will not touch my car again.

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2. This place is great! The workers are very friendly and down-to-earth. Their prices are great, and the quality of work is even better! They repaired paint damage to my Honda Civic, as well as helped me install some custom parts. I highly recommend this shop to anyone with auto-body needs!

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3. These guys. They good-people. They my folks, and we ain’t related. Good work. NO cap. Straight up. If you got the loot. They bout the work.

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4. If you’re at the West or East body shop, you’re in great hands! Local owned, personable, professional and top notch results! I’ve met the guys at both locations and they feel like family! The Yukon and a friend’s Mustang were flawless. The Mustang required some tedious work and body line matching, you can’t even tell which side was hit. There is no orange peel, color/sheen difference.. or any imperfections!!

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5. Sides West did an excellent job fixing my mom’s truck. One of the best body shops in North Alabama.

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