5 Comments

1. Prompt response time–just under 90 minutes from my call. Paul was very professional, replaced the guts of my shower faucet, which resolved the water gushing from the spigot (for almost 12 hours!). Very pleased with the service. Would definitely call on them again!

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2. Hands down the team that came to our rescue did a fantastic job. What we thought was something simple became quite an ordeal but we could not have asked for a more professional group of guys that aided in fixing our problem. They went above and beyond everything that they could possibly do to fix unforeseen issues. From the moment the first guy showed up until the last guy left the following day it was nothing but a good experience considering that they had to be called in the first place lol. All of the gentleman that entered my home very kind family friendly and hard-working. I appreciate their customer service beyond measure! Thanks guys!

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3. We had our 1,000 gallon septic tank pumped and the filter cleaned. They were able to come next day. The timing was great. It was a little more than I was hoping to pay at $575, but I guess prices have risen with inflation. The workers that came were very kind, professional, and efficient. They called to give a 30 minute lead time. The job only took about 30 minutes.

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4. We have a historic home and were having problems with the kitchen sink backing up. The technician arrived as promised and determined that we would have to replace all the plumbing in the kitchen. He arrived promptly the next morning and had us fixed up by noon. The technicians were extremely courteous, friendly, knowledgeable and professional. They explained the cost involved and we though it was fair and reasonable. I will definitely use them again for any future plumbing needs!

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5. The Roto-Rooter guys were great, came out on Sunday night to get the place semi-livable again by clearing a blockage in the sewer line.
   I would give you a five guys but your investigation of the drain system in this house revealed some rather disturbing issues that will require extensive repair. (just kidding on the rating I went back up and gave you a five)
   These guys got out here as soon as they could, got us stabilized and provided some very good information I may need in the near future when it comes to who pays for most of what needs to be done to make things right. We were there 9th call that day and they had to go back another 20 miles to another call when they left here at around 6:30pm.

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