5 Comments

1. I was trying my best to get it resolved in house through Expedia but I was unsuccessful in my attempt. I will be completely honest, I was tired and didn’t leave, even though I probably should have because staying there even though I was too tired to drive, is probably why I didn’t get my refund. When I arrived it was late, however I had already booked it online. Upon arrival it took the front desk attendant nearly 15 minutes to “find” a room. While waiting in the lobby I witnessed several cockroaches running about near me and another customer. I was very displeased but gave it the benefit of the doubt. Then I finally was given a room key where I thought everything was going good until I laid down to go to sleep but was woken by something tickling my feet. I removed the blanket to find a mouse which took off but left me a present on the sheets. Yes the mouse pooped on the bed. I took pics of the roaches and mouse poop. And just so everyone is aware, it was room 108.

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2. The room was dirty and smelled. The clerk told us it Was a no smoking room and the room door also stated it was a non smoking room. Yet when we got in the room it smelled of cigarettes. The smell was so thick I had an allergy attack. The floors were filthy. The carpet had a sticky feeling to it and the bed covering had some questionable looking spots. And there were roaches. I killed several roaches! The tv didn’t work half the time and the ac unit sounded like a lawnmower in the room. The fire alarms would randomly go off. We chose this hotel to save a little money and because the pictures and rating was good. I would pass on this place and spend the little extra and the best western up the street. We have since left and our luggage smells and I certainly hope we didn’t bring bugs home with us. This place is not worth the savings

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3. My husband and I drove from NY to Alabama to visit family and this hotel was the Best! Friendly and efficient staff, room was super clean and comfy and the price was PERFECT! Would definitely stay here again!

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4. Compared to other hotels I ve stayed in, it’s not bad. The bed was comfortable. Everything seemed clean except the walls, not super noticeable but there were smudges around light switches and in the bathroom. The bathroom is very small, but functional. The rood seems to have some updates and had all we needed. Other comments about the TV were correct, sometimes the remote didn’t work, it would randomly go to a menu screen with no way to choose anything besides just inputting a number, but after I figured that out, it was fine, didn’t come here to watch TV. Everything worked, no signs of insects, not bad for a cheap hotel (compared to other prices around the area).

   The worst part was, we were getting ready for bed the first night, and someone knocked twice on the door. I looked out the peep hole and didn’t see anything, so I opened the door and still didn’t see anything. Next morning, I was woken up by 2 knocks on the door, at 6:45 am. Saw someone walking away this time, but couldn’t see who it was. Tried to get back to sleep but the people upstairs were obviously awake and sounded like rearranging furniture up there. I didn’t get back to sleep. When we came back later in the day, I saw the cleaning lady on the second floor and found it odd she had a shopping cart for the towels and such. At 10:30 pm, it sounded like a daycare gone wild above us. Running back and forth, moving stuff around!there’s furniture on tile floor), dropping what sounded like bricks. After 20 minutes, I went to the front desk and the man was very concerned and helpful about the situation and about the knocking on the door. The people upstairs had just checked in and apparently getting settled in, but he called them and asked if they could keep it down. He also said he would check the cameras if I called the desk if the knocking happened again so he could call the police. No more knocks. Overall, it was a decent place to stay, no frills.

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5. DO NOT GO TO THIS “HOTEL”. It’s the most disgusting hotel I have ever been to. 10 minutes after I checked in I was mortified and No way was insleeping in there. I immediately left and went to a new hotel. If I could rate this place -20 stars I would. Trash still left behind, blood stain on the wall, cloged drains from hair, roaches and the beds has stains all over them. I tried to get a refund and they wouldent give me one. Manager is horrible and no help at all. I would avoid this place at all costs. Sleeping under a bridge would be better than staying here. You’ve been Warned. Roach/drug hotel.

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