5 Comments

1. So I should have known that a red roof in 3 star motel would have issues. The issues I got, the toilet anytime you flushed it, it flooded the bathroom. The shower curtain rod wasn’t even hung up, as soon as you went to move the curtain the rod wanted to come off the wall. We got a non smoking room but there were cigarette butts everywhere infront of the room. We got a double queen room, one bed for us and then the 2 littles could share the other. Well needless to say the other bed had soiled sheets. The kids ended up staying at the grandparents. They asked why I didn’t say something to them when I checked in. We just dropped the stuff off at the hotel and headed out. What they’re saying is we should have thoroughly went through the room to make sure it was up to our satisfaction before we left to head to the grandparents when that was the whole reason we were visiting Dothan. The best thing was it was right off the main strip. If you don’t expect quality when staying somewhere this is the perfect place to stay. The staff is no help, the manager is never there. I’ve waited 4 days for a call back.
   I should have taken photos but that slipped my mind as it was set on trying to salvage the days and have a good time.

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2. We stayed here for a weekend during a baseball tournament. The room was clean, bed was comfortable and there was even a sweet note left on the table for us. Front desk was polite. Only thing was it says breakfast included showing a picture of the dinning room but it wasn’t open. Looking inside it looks like they are opening new equipment. We received brown bag that included items perfect for what we needed something small and simple.

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3. Stayed overnight. Did not realize our son had put the ps5 controller in my husband’s bag until we were checked in. Accidentally left it and called the hotel, immediately after realizing, and the lady at the front desk was rude and snappy, saying “no one found it, you didn’t leave it here!” Which is ridiculous because we didn’t leave the hotel, at all, until we checked out. Left my name and number and she said to not expect a call back. Very unprofessional customer service. Also, the water pressure in the shower was barely above a trickle. Overall, not worth the rude attitude after.

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4. Frequent Red Roof customer, so I know it’s not going to be a palace but this location is something else. Booked a nonrefundable room through Expedia as a stopping point on a trip down to Florida. Upon arrival the ground outside the room was littered with discarded chicken bones and other garbage. Inside, the floor had grass clippings and other debris, skid marks in toilet, dirty sink mirror, hair in the tub, sink stopper broken and left on the sink, bed lights didn’t work…. No way did we feel the cleanliness was worth risking a sleep in the bed.

   We asked the front desk for a refund so we could go somewhere else instead and were denied; couldn’t contact management. Rather than waste time arguing we decided to cut our losses and book at the nearby Best Western. Lost our money to this dump but whatever. Recommend hard pass unless you are super desperate for something resembling shelter.

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5. This is the worst room I’ve ever been in
   -The floors, tub, bathroom are all dirty
   -I just saw roaches running around
   -There are guys hanging out outside playing really loud music and it’s 11:30 at night.
   I will never stay at another red roof inn again. I can’t sleep! I’m debating whether to wake my 3 yo and just go somewhere else, but I’m kind of scared to go outside right now.
   Front desk seems not be able to hear me on the room phone.

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