Summarize this content to 100 words Rancho San Joaquin Apartment Homes
📍 Location: 20 Pergola, Irvine, CA 92612, United States
📞 Contact Us: (866) 668-2856
🌐 Website: https://www.irvinecompanyapartments.com/locations/orange-county/irvine/rancho-san-joaquin/communities.html?utm_source=soci&utm_medium=organic&utm_campaign=gmb_soci_listing
Rating: 4.4
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I am absolutely delighted with my experience at this apartment complex. The view of the golf course is stunning and adds a serene, picturesque quality to everyday living. The peaceful and quiet environment is a breath of fresh air, making it a perfect place for relaxation and comfort. The cleanliness of the premises is consistently maintained at a high standard, which is greatly appreciated.
What truly sets this place apart is the incredible staff and management team. They are not just professional, but also genuinely caring and responsive to the residents’ needs. The maintenance team deserves a special mention for their exceptional service; issues, if any, are addressed swiftly and efficiently, ensuring a hassle-free living experience.
Living here has been a pleasure, and I would highly recommend this apartment complex to anyone looking for a high-quality living environment combined with excellent amenities and a supportive community staff.
Hugo is a very helpful service manager and very good with his work. He listens patiently. Our maintenance needs are attended to promptly by the team and we feel comfortable reaching out to them. Thanks Hugo.
Mary is knowledgeable and helpful. She tried to help us whenever her involvement was necessary.
James is an amazing maintenance technician. He did a beautiful job caulking around my kitchen sink. I am impressed! I am very happy with the maintenance team (James, Hugo, Ricardo, Angel and Enrique) at Rancho San Joaquin apartments. They give superb customer service! I just love living here!
Everyone say The Irvine Company Apartments’ rent is expensive. And they’re not wrong. It is on the higher end of the rent spectrum, but do you know why it’s worth the extra $? The maintenance team! Hands down. the maintenance team is amazing!! The peace of mind I get from not having to worry and search for a good service provider for when things break down, is seriously, priceless. When something is broken, I just submit a ticket and someone from the maintenance team comes right away, no question asked.
Hugo is a prime example. He is one of The Irvine Company maintenance team members at Rancho San Joaquin. He can fix anything and fix it well!!
Any time anything needs fixing in my apt, be it the microwave, the garbage disposal, a broken window pane from the golf balls, a leak in the pipes or just changing a light bulb. I just create a ticket and the next thing I know, Hugo is there to fix it!
He always put on his paper bootie so he doesn’t track dirt into the apt. He is polite, courteous, super professional and goes above and beyond at times. He knows how to fix everything! If he doesn’t, then he know how to bring in another professional to fix it. He fixes the problem in the quickest manner possible and never fails to follow up afterwards to make sure everything is ok. Additionally, he is super patient and answers all my questions about what’s causing the breakdown and why he does what he does to fix it. I can ask a lot of questions!!
For me, this kind of good, prompt and reliable repair service that Hugo provides is so worth paying a little more in rent each month. In general, I am super happy at Rancho San Joaquin! It’s a great little community here! But Hugo and the maintenance crew really puts the icing on the cake!! Great job Hugo! 🙂
Rancho San Joaquin is a very pleasant place to live. The service manager named Hugo is very helpful and does an amazing job with any maintenance request. The entire team is great. Karim specifically, is the most professional representative I have ever worked with. He is polite, patient, and does everything in his power to make me a happy resident. I am surprised he is not in a manager role yet. Thank you Karim and all the team at Rancho San Joaquin.