Ramada by Wyndham Pelham is a luxury hotel located in Pelham, Savannah, Georgia. Offering top-tier hospitality, this establishment boasts elegant accommodations, exceptional dining options, and an array of guest services. Guests can enjoy versatile meeting, event, and banquet spaces at the Discovery Room. The hotelās proximity to local attractions and the Savannah Harbor allows for exploration of the areaās rich history, art scene, and vibrant dining experiences. With various amenities like a fully equipped fitness center, outdoor pool, and complimentary Wi-Fi, Ramada by Wyndham Pelham provides a sumptuous retreat for both business and leisure travelers. Make your stay at this luxurious establishment unforgettable with its warm hospitality and personalized service.
š Location: 113 Cahaba Valley Pkwy E, Pelham, AL 35124, United States
š Contact Us: (205) 386-5217
š Website: https://www.wyndhamhotels.com/ramada/pelham-alabama/ramada-pelham-hotel/overview?CID=LC:wmcic5n98gs1g0r:01952&iata=00093796
Rating: 3.4
#Ramada #Wyndham #Pelham
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The room was clean and fairly modern. The TV was a bit on the older side but everything worked as expected. Bed and pillows were comfy and there was no bugs or critters to be found.
The shower had acceptable pressure but wasnt anything to write home about.
Pool was clean and not bad for a highway hotel pool.
The breakfast was a pretty big let down. When I came down at 7AM on Saturday there were 3 stale biscuits and a burrito I wouldnt trust at all, a few muffins and instant grit and oatmeal packets.
All in all for an affordable overnight stay its not a bad choice at all. But management, if you read this, step up the breakfast game.
The night clerk made the mistake of holding onto my spouses id during check in. Iām sure it was a mistake that not even my spouse noticed. It was late we were tired. Problem is we checked out the next day. And after being a couple hours on the road they call to mention ID is in the lobby?? What the heck?? Well long story short we turn around and find out the lobby just did not give the id back at check in. Silly isnāt it?? Well I feel like business in America needs to treat customers better because they refuse to take responsibility for their errorā¦. basically they didnāt care. So just watch out there. Not so ethical business management. Own it when you screw up Ramada employees
Bathroom was disgusting and had not been cleaned. Killed 3 small roaches in the few hours we were there. Lamps did not work, Lock did not lock, and drunk girl kept everyone up beating down the door 3 or 4 down from us until a construction worker called the police to arrest her. You couldnāt go outside alone because they allow the homeless to sleep on the sidewalk at the end of the walkway. Our door not locking was the final straw and we checked out at 3 AM. This was the worst stay Iāve ever had and will never stay at another Ramada Inn or Wyndham owned property again.
The only reason that I am giving this location a star is because you canāt give it zero stars. We booked a room came to check in the staff was rude. We went to the room and it was covered in roaches. Iām not saying that we saw a roach. Iām saying when we open the door and light was shed into the room. An insurmountable number of bugs begins scurry around the room. The walls came alive with these creatures. When I went straight back to the front desk and told the gentleman that I would be needing a full refund for the room charge, he stated āyour room is prepaidā turned around and walked away. Ignoring me while I called our third-party vendor about the issue. I stay in hotels, about 15 days a month and this was by far was the worst service and the worst hotel Iāve ever seen.
Update: My third party made contact and the hotel refused to give a refund for the room.
Update, hello Lisa, in response to your reply, I had no stay at Ramada, and will never ever be back at any Ramada ever. I will include your email here to me in response to my request for a refund on a stay that I could not use due to how your hotel is completely infested with roaches. There is no need for a reply you have been very clear how little you care about the people you abuse.
Came in and our room had no working lights and the bathroom was filthy. No other rooms were available for that night so they sent us to their sister location. While we were given a refund, they tried charging us again for another room stating that we were already refunded our money. The property manager owns both locations. Was very inconsiderate and rude.