Ralphs is a leading supermarket chain based in Southern California, operating under The Kroger Co. with over 250 banners in North America. Established in 1930, Ralphs began as a single-store retail operation in Los Angeles, California. Today, it is known for its diverse product range, including fresh produce, meat, dairy, bakery, frozen foods, and private label brands. Ralphs holds a reputation for exceptional service, sustainability initiatives, and a community-focused approach. The company continually invests in innovative store design, technology, and customer experiences to meet evolving shopper preferences. With over 1,100 stores, Ralphs serves millions of customers across the region, offering a convenient, one-stop-shop experience.
📍 Location: 583 N Ventu Park Rd, Newbury Park, CA 91320, United States
📞 Contact Us: (805) 499-6743
🌐 Website: https://www.ralphs.com/stores/grocery/ca/newbury-park/ventu-park-shopping-center/703/00729?cid=loc_70300729_gmb
Rating: 4.1
#Ralphs
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Why is it that being a loyal customer isn’t enough these days. Instead, he markets want you to use your phone to scan everything and buy a certain amount to get a massive coupon. I had my two young grandsons with me and I have severe arthritis. Do they really think I want to spend time scanning for what I want to buy! I don’t have time and I don’t feel great. So I left what I was going to buy and walked out. This is why I shop at Trader Joe’s, Sprouts, and Grocery Outlet. The best prices and no need to use electronics. A phone number should be the only thing to put in as a loyal customer. Then give us the discount. I won’t be back.
The deli needs lots of help. Manager very unfriendly and there is never any deli salads in the case at a reasonable time. It’s a shame. Rafa and Paul are great I must say. But the manager never greeted me. He sliced my lunch meat placed it on the counter and walked away. Zero words from him.
On a positive note, the bakery, meat, dairy, front end and produce looked great with a helpful staff
Selection is limited. I had to wait in line, along with many others, for much longer than average. On reaching the register, there was one poor employee. I didn’t see a single other employee in the entire store. Ralph’s needs to support their employees by having more employees present.
This Ralph’s location just replaced all their carts, their card machines were updated at the self check out(might do apples pay now, will have to test and update). Staff is incredibly friendly.
Edit:
At the end of 2023 started a remodel and moved everything around. They don’t seem to have as much in stock, forcing me to switch to another grocery store. It’s a bummer it changed, it feels dirty and is NOT a benchmark compared to their competitors around town.
Such a clean store with great staff and great selection of products and specials.