Summarize this content to 100 words Publix Super Market at The Shoppes at Palm Pointe
📍 Location: 25771 Perdido Beach Blvd, Orange Beach, AL 36561, United States
📞 Contact Us: (251) 980-1400
🌐 Website: https://www.publix.com/?setstorenumber=1213&utm_medium=maps&utm_source=extendednetwork&utm_content=psm_website_url
Rating: 4.6
#Publix #Super #Market #Shoppes #Palm #Pointe
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I just moved to Orange Beach and generally try to go somewhere else before Publix because of pricing. That being said, the customer service at this location was outstanding ! Rochelle took quite a bit of time patiently helping me download the app showed me how to find coupons and other discounts, then I get to the register and Trenton was absolutely AMAZING! His customer service skills, his smile and was able to help when I couldn’t get the coupons to work. He is a huge asset to your location! Him and Rochelle both are . Then as I’m walking out Ryan helped me get the two cases of water into my car. I truly hope a manager will personally speak to Trenton and the team members I mentioned to let them know what a great job they are doing ! I will definitely be back!! Keep up the good work !
Safe parking lot, easy access in and out. Safe exit onto Perdido Beach Blvd.
The departments are laid out well and the adjacencies are well planned.
Publix is not a place to do shopping for a family of 6, the prices are too high. However, for a quick run, a few items , it is a sure bet.
One thing missing on the receipt is an item total count. I wonder if this is by design because they are the higher priced grocery chain.
Clean and neat comes at a price.
Unbelievable experience. We rolled into town at 8:30 on a weeknight and you would have thought it was a Saturday afternoon – the staff was super friendly and very attentive. Heather did an incredible job checking us out at the register. The guy in produce said he would go into the back to get me a bunch of green onions. And another guy offered to take me to an aisle where something was located (rather than just telling me the aisle). I love coming to Publix every chance I get.
Bakery: I ordered the pictured cake a day before the event I needed it for (I provided the store with a picture of what I wanted ). Upon placing the order I was told it would be ready at noon the next day. I arrived at 2pm the following day and was offered a white cake with the number 25 in black letters – nothing like what I had ordered. The same attendant from the previous day reported that the morning shift was not informed of the details and colors I requested and this is what they had created. Long story short they ended up redecorating the cake to what we had requested but we had to wait an extra half hour while we already had the family waiting in the car. At no point before pick up did they call or text to inform us of the problem.
Super clean and convenient. Close to beach and for anyone staying at condos this is across the street. Near everything. The Key Lime Pue is the absolute best. A must every time we are near a Publix. I wish we had one in Louisiana but unfortunately we don’t. Do yourself a favor and give them a try