Pep Boys, founded in 1957 as Peoples’ Hardware, is a notable American auto parts retailer and has since expanded its business scope to include a wholesale distribution platform. Initially a small chain in Philadelphia, it rapidly grew beyond the East Coast. In 1988, the company was acquired by Gulf Oil which later merged with Texaco. Despite market fluctuations, Pep Boys retained its strong customer base, offering competitive prices, DIY tools, and a laid-back service environment. The brand is known for its colorful branding, trademarked blue-and-yellow pep sign, and “Can-Man” employee uniforms. Today, Pep Boys features both physical stores and an online presence, continuing to serve auto enthusiasts with a community-focused and authentic small business appeal.
📍 Location: 1210 Decatur Hwy, Gardendale, AL 35071, United States
📞 Contact Us: (205) 631-2344
🌐 Website: https://pepboys.com/stores/al/gardendale/1210-decatur-hwy?storeCode=1586
Rating: 4.2
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My car broke down outside of Gardendale while I was 8 hours into a 13 hour road trip. I was alone with my dogs and everyone was very kind and helpful, getting my car diagnosed quickly (blown engine 😢) and being very patient while I figured out the next steps. I appreciate all their help and I highly recommend them if you need their services!
Always have a great experience with the Gardendale team! The guys take great care of my vehicle and make sure my vehicle is running smoothly before I leave. Only place I take my car unless it’s a safety recall by the maker.
Our car broke down in Warrior, AL while we were 3 hours away from home (headed on vacation). It was a Saturday so hardly any shops were open. This Pep Boys location answered the phone immediately and told me that if we could get towed there, they would take a look at it that day, even though they couldn’t guarantee being able to fix it that day. It was our only hope of getting on our way, so we came in and they had it diagnosed within an hour of us arriving. It was bad news, but they helped inform us of our next steps in this town that we were unfamiliar with, and they showed great empathy for our situation. They truly saved our car, us, and our vacation.
I love these guys! In an industry that generally takes advantage of single women, especially single older women, I was cautious in using their services. There aren’t many options for regular auto mechanics in this Gardendale, AL area. I am happy to report that these guys were not the norm. All involved in my service needs were patient when explaining the details, etc… They all made me feel safe in having gone there & respected. A special shout-out to Joshua Duckett. He especially, treated me like I was his mom. I definitely recommend this location & crew for all your auto needs.
Very friendly, very helpful.
Got us in quickly on a Saturday after being towed there.
Figured out the issue and explained everything plainly.
Told us our options, and helped us get back on the road.
They really seemed to empathize with our situation, which is rare these days.