Pacific Preferred Insurance – Insurance in California
Summarize this content to 100 words Pacific Preferred Insurance
📍 Location: 2775 N Ventura Rd #110, Oxnard, CA 93036, United States
📞 Contact Us: (805) 351-3851
🌐 Website: https://www.pacificinsuresme.com/
Rating: 4.9
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Dealing with my second layoff in less than a year has been incredibly challenging. While I’m managing some expenses, others, like car insurance, are essential for my peace of mind on the road. I was fortunate to find affordable coverage that meets all state requirements. Cristina’s assistance in completing the application process was exceptional, and I highly recommend her. The customer service provided was top-notch.
The overall experience was simple… Lorraine’s pleasant vibe thru her communication during the process, gave me a sense of reassurance that the affordable cost is worth it. (Full coverage is an additional fee but still worth adding it) They are welcoming to have you join them as a member and will take care of you should you need help. A vibe like you can count on them. Thank you for your help.
Carlos was quick and efficient opening up my policy. He has such a nice and professional voice as well. Spoke clear n to the point. He sent my documentation fast. I look forward to be a long time customer.
Natalie was great from the minute she answered my call! She was very thorough and made sure I didn’t have any questions before moving on to the next step. She was quick and efficient. I wish I asked if she had a direct line!
I made a call first to ask a few questions and after hearing the qualifications and cost we had no choice but to move forward. The lady at the call center was amazing…very friendly and patient with me. Filling out the applications (one for each vehicle) was easy. Only documents needed were proof of income, and vehicle ownership (snapped a pic of my medi-cal card and registration cards)..super easy to get done. Then Carlos was the person I spoke with today to finalize things. He too was kind and patient. The whole process was easy despite it being scary to drop our limits of liability…but financially we have no other choice and we are so blessed to have this coverage at these rates available to us.
PS. I had a question about my temporary card so I texted it and got a reply instantly! Also, both times I called there was no wait….instantly was connected with a kind, helpful person. No one is paying me anything to write this review…it’s easy to write a review when things don’t go right and when its good we tend to not be so quick to take time to share. My experience was so good that I wanted others to hear about it and also wanted to take time to say thank you Pacific Preferred Insurance!