Summarize this content to 100 words OYO Hotel Mobile, AL I-65 at Airport Blvd
đ Location: 400 S Beltline Hwy, Mobile, AL 36608, United States
đ Contact Us: (910) 466-6963
đ Website: https://www.oyorooms.com/US/199260/?utm_source=GMB_US&utm_medium=Organic&utm_campaign=US_MOB003&latitude=30.67874508462255&longitude=-88.12812589108944&locale=en
Rating: 1.3
#OYO #Hotel #Mobile #I65 #Airport #Blvd
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AVOID THIS PLACE!! This was a horrible experience from the moment I got there. First, I was told that they were renovating and a lot of the rooms didnât even have TVs in them, no fridge or microwave, then I was told that the smoking room I had booked for two nights was not available, and for some stupid reason they couldnât switch me from 2 double beds to 1 king. Then, I was asked to make a $50 deposit (cash only), and the only ATM was down the street. None of this was on their website. Being tired from driving all day, I went ahead and stayed anyway. The room was disgusting! Nothing had been wiped down, it looked like the room above mine had flooded and water was pooling in the ceiling, bathroom was so gross i avoided it at all cost, there was what looked like vomit all over the stairs, and it stunk. Upon check out/ inspection to get my deposit back, I was then charged $10 per night for my service dog, after I was told service dogs were free when I checked in. When I brought that up to the very rude gentleman working there, and pointed to the sign stating so, he told me it was because my German Shepherd shed too much, and only gave me $30 of my deposit back. How are you going to charge me for dog hair when the room wasnât even clean when I arrived??? I want ALL of my money back!
If I could give this place negative stars I would!! This place should be named OH HELL NO instead of OYO. After paying for the room in full when I made my reservation they required a CASH deposit of $50 which my boyfriend had to go get from another ATM because the one they have in the lobby doesnât work! When we got to our room it was hot as hell so we turned the temp down on the AC thinking it would cool off⊠NOPE me and my boyfriend had to take cold showers just to cool ourselves off because we were sweating the whole time. There is a TV in the room but it doesnât work so that was useless. There is no Minifrig, and no microwave so we drank hot drinks and couldnât even fix the food we had brought with us. I had to walk all the way down to the office to ask for towels because there were NONE in the room. We were in a smoking room which is on the THIRD floor because that is the only place they have smoking rooms (oh and there arenât even the little ashtrays to use in the smoking rooms)so if you have a bad knee like I do itâs HELL. On the website it shows a pool on the property⊠Also a LIE the hole in the ground that USED to be a pool was black and green disgusting. I will NEVER stay here again and I will be telling EVERYONE I know not to stay here either!!!! Like I said if I could give negative stars I would give this place negative one million stars!!!
I will never stay at this hotel again. On our way to Florida, we needed a place just to sleep for the night. I was upset that we had to leave a $50 (cash only) deposit and had to go to an atm down the street. After driving all day, I was too exhausted to to care. The room was not clean, had roaches, bathroom was filthy, writing all over the walls, broken mirror above sink, no doorknob to bathroom door at all, AC did not keep room cool, no towels on room at all, bed was uncomfortable, and no tv, fridge, microwave or anything. We were lucky to even have toilet paper and it was half a roll, and a small bar of soap, and nothing else in room. We were ready to leave as early as possible. The lady that checked me.out was mad, because I was checking out before she was making her âroundsâ. Iâm sorry to disturb you, but we had to leave. I am surprised I received my deposit back. I will not be back at this hotel and do not recommend at all.
Stayed on 6/28/24. Room was smaller than expected, no towels, no working tv due to renovations, pool was empty, no working elevator, no ice machine, ac in room was not working correctly it was blowing towards floor, not sure how clean the room actually was because the floors were horrible havenât been swept or mopped. Front desk workers were extremely rude, and must put down surprise $50 cash only deposit before being allowed into room that is already paid for. Also no working ATM to even get cash! I will never be back!
THIS PLACE IS A SCAM!! 0 STARS!!! scammed me out of a weeks worth of money for two rooms. Almost 700 dollars!!! There is a super 8 in WALKING distance from this hotel, BOOK AT SUPER 8 itâs one minute from this hotel!!!!!!
The staff was COMPLETELY INCOMPETENT. the lady at the front desk was so rude, mumbled under her breath nasty things. The guy who took over after catching him outside smoking marijuana, who is the property âmanagerâ told me I would get my FULL refund. NOW THEY DONT EMAIL BACK!
Once being told about how the place was SHOT UP, had NO ac in 98 degree weather, no microwave/fridge. Pool was completely slimy and green with no water inside, doing ârenovationsâ for over a year now as it seems by other reviews. Rusted poles laying on the ground, bullet holes in the windows!! Doors was not shutting properly. Ceiling was falling in, no ice or laundry! I didnât even give them my deposit!! Nor stay with this company I feared for mine and my childrenâs lives. The place is so unsafe and unsanitary!! Do not book with this company. I will be taking them to small claims court. Bc I do have pictures to prove and a video of the guy saying Iâll get my money back and then was denied my refund after reaching out to the support team. THE SUPER 8 is the same amount of money PLEASE GO THERE! It will not let me post the video but here is some slight pictures to show you! Do not waste your money with this company they are SCAMMERS