5 Comments

1. Ask for a towel and was quickly told I’m not the only one staying there and if they had more important things to do. You want to be treated like crap or if you want to be made to feel like a bother or treated rudly then stay here never been treated with that much disrespect. I was in shock luckily I did not lose my cool.

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2. The rooms are small and closet like. Service sucks and I’m glad it’s over

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3. Mold in showers covers weren’t clean towels weren’t clean probably been there for months. Ac had mold in it. Shower was very nasty was supposed have a king size bed and had a full size.

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4. I’m rating it 2 instead of 1 because the price was much cheaper than others on game day and we were allowed to check in a couple of hours early.

   Now the bad.

   The A/C is either arctic blast or heat wave. The unit in our room (118) had no cover over it, making it blast even more. Everything in the room was dated, needed new paint, or a serious deep cleaning. I refused to take a shower in the bathroom because it was that bad. Everything also had a really bad musty smell.

   Now to the major issue we had. We checked in early (as stated above) so we wouldn’t have a problem when we got back after the Alabama football game. The key that had worked earlier did not work when we got back. There’s no emergency phone number for the front desk or a buzzer on the door or anything else. We literally spent an hour in the parking lot (long after midnight) trying to get somebody to answer the phone or door so we could get into the room we’d paid for. Had our stuff not been put in there hours earlier we probably would’ve just left. My husband had to pound on the door and window of the nearest room to the office in hopes of it being the one used by the owner. Thankfully it was and she provided a new key that actually worked. By then it was LONG after 1 in the morning.

   What motel or hotel doesn’t have an emergency phone number? Or even a buzzer on the locked office door? To say we were furious is an understatement. We were tired and just wanted to go to bed. No clue on why the key didn’t work when it had before.

   I won’t even get started on the people in the parking lot who pounced the minute I walked out first thing the next morning wanting me to take them somewhere. So, obviously not the most secure parking lot in the area.

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5. Very nice gem. Professional saffron quite area. Room was very clean sheets clean pillows nice. No complaints. Game was good. Guy at desk was nice. Huey made us want to return to the Old English Hotel

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