5 Comments

1. Mr Drains was fabulous. They answered the phone promptly and set up an appointment the same day. They were punctual and very polite. John Sandoval and his crew did a great job. They were very considerate of my house and removed their shoes every time they entered the house. Within a couple of hours, they completed the job and cleaned up. I’m a big DIY’er and very picky. The work was beautiful and I couldn’t have done any better myself. The price John quoted was the price I paid with no extra fees or charges added. After the emergency job turned out so nice, I called them back a week later and had all of my fixtures in the two bathrooms replaced so that they would match the first one they replaced. Everything about this plumbing company is first rate and I would recommend them to everyone.

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2. I called Mr. Drains for a leak at our sewer lift station. They arrived at the scheduled time.

   The master plumber observed the leak on the ground, did not even bend down to investigate, and said it would be $1400 to fix it. I stated I would get a second opinion and he promptly left. The whole visit was no more than 5 minutes.

   Later on the same day a second master plumber from a competing company visited and repaired the leak for $100.

   I do not recommend this company.

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3. All around amazing service. They came out same day and fixed not only a leaking intake to the house but a busted cast iron sewage line out of the house same day, all before dinner. They were professional and sweet as can be.

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4. Chris, John and Jesus were awesome!

   This was our first time having to have our septic system cleaned, and they were so great. They came out, gave us an initial estimate, and were able to do the work the same day.

   They let us ask questions, and they were super kind answering. This was our first time dealing with this kind of tank. We were able to ask them about future work we might have to get done. I would happily recommend them to anyone.

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5. Mr Drains is my go-to business for any plumbing issue! They came to my rescue this past January when Madison/Huntsville had that frozen week of chaos! I had pipes burst twice at my home. My regular plumber said they’d be there the next day…but they never showed and didn’t call/text/email. So, I’m done with them!! I found Mr Drains and they showed up early the next morning and repaired my issue!! Then, when I had another pipe burst a few days later, they showed up in 30 minutes with no notice and repaired the second burst pipe. They are top-notch, very professional, explained everything, and are very responsive. They are my Plumber of choice and I give them two enthusiastic and very satisfied thumbs up!! Thanks Mr Drains!! 🙂

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