Summarize this content to 100 words Mr. Danās Plumbing, Heating & Cooling
š Location: 2285 US 78 West Dr, Oxford, AL 36203, United States
š Contact Us: (256) 835-6244
š Website: https://www.mrdansplumbing.com/
Rating: 4.9
#Dans #Plumbing #Heating #Cooling
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Mathew was awesome! Explained all of our options and was very thorough, However he priced the job way to high.You have a great set up beautiful trucks and I guess you have to pay for that stuff some how but the price he gave was double what it should have been. But as far as professional and on time and cleanliness Mr. Danās did a great job. .
We were blown away with, not only the knowledge base that Samantha Flournoy had, but her ability to explain the plumbing issues so that my husband and I could understand it. She was personable yet professional during the entire visit. So glad we called Mr Danās for our plumbing issue.
Wow! Samantha was top notch. Itās a breath of fresh air to request a service and someone respond in a prompt professional manner and be extremely knowledgeable at the same time. Sam explained everything well, did not try to upsell me and gave me options. She kept me posted on progress throughout and communicated clearly what was going on. Service was completed on time exactly when I was told. I highly recommended Mr Dans and Samantha is for sure my go to for all my plumbing service needs.
I would like to thank Samantha for the great job she did today working on my tankless hot water heater. Samantha kept working with a service rep for over an hour to figure out what was going on. Everything was explained to me very professionally and was made aware of certain things to keep up with in the future. Thank you Samantha!
Not sure if I dealt with an answering service person on someone that works directly for them but the lady was rude and cut me off several times. After asking about emergency service and a cost she said she couldnāt tell me prices, then near the end of the convo she quoted me a price. After nearly 10-15 min she informed me a tech would call me back later. Several minutes later she actually called me back to inform me that they do not have emergency techs.
Despite it being listed on the website and this lady confirming earlier they did have a tech on call. Now I still have no air and was told wrong by someone.
Going to be a great night.