Summarize this content to 100 words MelroseMAC
📍 Location: 6614 Melrose Ave, Los Angeles, CA 90038, United States
📞 Contact Us: (323) 937-4600
🌐 Website: https://melrosemac.com/
Rating: 3.7
#MelroseMAC
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The store is located in a busy area with limited parking (Meter parking) in front of the store. No parking 7-9 AM and 4-6 PM.
They have a security guy in the front! Since the store doesn’t have sales prep or anyone welcome, it’s a bit confusing, but you will figure it out!
– If you drive from the freeway, turn left at the intersection between Melrose Ave & Highland Ave; you will find FREE parking and walk a bit to the store. Unfortunately, it’s busy during peak hours, so you miss this intersection; they cannot turn left during certain hours. You can find other meter parking on the right sides or alleys.
I have a warranty with Apple, so the service is FREE and easy to check in with the kiosk when you walk in the store, drop off and pick up. For that, I don’t know the pricing for other services that they offer here. Apple did not inform me to do data backup at this location, so I dropped off and received an email for data backup with a $199 labor fee, so I came back to pick up and purchased the 1TB backup device ($79) to do that myself.
In general, excellent decoration and clean. Good communication, they will email and call to inform or ask before doing the service. Other than that, I have no reason to come here 😀 I hope it helps with the L.A. parking situation!
Waste of time. It’s very unfortunate that you have to drive all the way to Glendale, or the Grove to receive help with issues you may have with your Apple devices. I scheduled an appointment on the Apple website at this location with confidence that my cracked screen would be fixed under the insurance I pay for. Sadly Melrose Mac couldn’t find my insurance so they offered to fix it for $300+. Instead I went to APPLE GROVE where they fixed my screen for $29 because they were able to locate my insurance.
I had the beat experience buying my M2 Max Studio at Melrose Mac. The sales staff were so knowledgeable about what kind of processor was faster for my field of work, what was needed to set up my HP monitors that I had already purchased elsewhere as well as helping me compare with the Mac Mini Pro.
Arrived at MelroseMAC in a panic after trying desperately to deal with a crippling storage issue on my MacBook Air. I fully expected to have to leave it for a diagnostic to untangle the mess I had made of things. Instead, I was lucky to find Peter at the repair counter; he listened to my sad story with patience and then — incredibly –and in literally a matter of seconds, located the problem and fixed it. 451 podcasts that I had unwittingly downloaded had absorbed a huge portion of my storage capacity. Peter explained how to avoid that in future and also formatted an external hard drive that I couldn’t get to work so I could do a much-needed back-up. Amazingly–no charge for this life-saving assistance. Thank you, Peter! Thank you, MelroseMAC!
Made an appointment to repair back of phone since it was cracked- I have AppleCare+ so I wasn’t concerned and knew pricing, etc. They told me they would have to request the part then have me come back in once they received it, but suggested I go to an Apple store since they would likely have the part there on hand. In all seriousness, what is the point of this store?