Summarize this content to 100 words Lowe’s Home Improvement
📍 Location: 4801 Montgomery Hwy, Dothan, AL 36303, United States
📞 Contact Us: (334) 340-2560
🌐 Website: https://www.lowes.com/store/AL-Dothan/2884?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-2884-_-na-_-0-_-0&y_source=1_MTE4MzE1Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Rating: 4.3
#Lowes #Home #Improvement
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In my opinion this is the best hardware store in Dothan. They always have great customer service, great lumber, and great displays to help come up with project ideas for inside your home or around the house.
The staff is always knowledgeable on their areas and very helpful when it comes time to do a project. It’s one of the reasons that I prefer shopping at the Lowe’s over going to Amazon. Sometimes good advice and recommendations are worth their weight in gold.
I especially like the garden department and how many different plants are available for purchase.
I had to do multiple things and no idea how to go about them. I did a return, which was quick and painless. Customer service was excellent. I needed paint and primer, etc. I had no idea where to begin… but everyone was helpful and understanding. I got everything I needed today reasonably fast. Overall, it was a great experience.
Bought a garage door opener paid for them to deliver and install it. Delivery was fine. Angi through Lowe’s was the installer. They text an hour before installation and cancelled. Set up the next appointment 3 days out, they text and cancelled. Set up appointment again 2 days later, they text, day of, and cancelled. This time they didn’t offer another appointment. They did offer a refund on installation since they already charged me the day of the first appointment. Last time using Angi!!
My wife and I stopped in on 7-8-24 around 7:30pm to look at the zero turn mowers at the store on Montgomery Highway. I went to customer service to ask for assistance with the mowers. A gentleman came out, which I think his name is JB, assistant, store manager, he was extremely rude. I think we woke him up from a nap, but he was very short and blunt. We live near this store, but most of time we go to the Ross Clark Store the service there is a lot better.
DO NOT USE THE DELEVRY!!! Bought a washer and dryer. Only the dryer showed up and it was hours late. No call on the washer and had to call corporate to track it down. Then had to talk to several managers before they finally figured out what had happened and they refused to refund the money. Never again lowes never again.