Summarize this content to 100 words L3 Oasis Hotel
š Location: 2000 N Palm Canyon Dr, Palm Springs, CA 92262, United States
š Contact Us: (760) 896-2747
š Website: http://www.l3oasishotel.com/
Rating: 3.8
#Oasis #Hotel
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Visited this hotel in June and itās in a great location however, arrived to the room with a huge dead roach on the floor. Room was not cleaned when we went out but later found there was a small sign that specified we had to call the front desk to request the room to be cleaned. The pool was not clean and had so many leaves in it. Hotel staff stated that security deposit was released when checking out and still have yet to receive our deposit back and still have yet to receive the deposit. Would not recommend this hotel at all.
We reserved this place in advance and arrived. As I always do, I checked for bedbugs before bringing in my bags. We got to our room and immediately checked the bed by removing all of the bedding and examining the mattress. The mattress was severely impacted by bedbugs with brown, red, and orange stains all over the mattress. Although we did not see any bodies of bedbugs, the telltale damage was all over the mattress. Bedbugs are extremely contagious- a single one can travel in a book page and ruin your life. We asked for another room. The next room was the same way. We left and asked for our money back. Sadly, this was very late at night and extremely stressful. Please watch Mark Robers bedbug video and learn about bedbugs before staying here- it could ruin your life and finances!
Besides this, the location was a decent cheap motel feeling, which is fair to the price point.
First glance ā everything was nice.. the lobby and the rooms are well decorated in a modern theme. It is a Motel.. not a hotel. The room appeared clean however the floors were dirty..other peopleās hair on the floors. The doors donāt fit the frameā¦ you could stick your hand underneath and literally touch the outside of the doorā¦ makes for loud rooms and inefficient energy when it comes to AC/Heaterā¦ we had to roll up towels from the pool and put them there to block the sound and light. There was a mini fridge. It feels like a motel 6 got a face lift. The pools were lovely and the best part about it. Very nice grounds. The cabanas are free, but weāre not well maintained. Everything was dirty. There are homeless people.. We watched one homeless guy wander through and all around the motelā¦while we were at the poolā¦ They hang out in the back part of the motel.. My biggest complaint was not feeling safe due to the doors not fitting the frame ā with homeless walking around and the dirty floor. The staff were niceā¦ I wouldnāt stay here if you are a single woman alone.
Overall, a good hotel for a short stay for this price. Close to the Aerial Tramway. Only the air conditioning in the room is very noisy. Because of this, it was necessary to turn off the cooling mode at night.
This place is awesome loved the customer service very friendly had to give a good feedback on the maintenance man name Jose we had an issue with TV and he came it was just not getting signal from WiFi and he swapped it so quick and then my husband asked if all the rooms donāt have microwave and he said he could get him one just had to ask front office and also brought a microwave to our room I have to say I would definitely come back again and highly recommend people to stay here