Summarize this content to 100 words Kroger
📍 Location: 8855 Hwy 72 W, Madison, AL 35758, United States
📞 Contact Us: (256) 870-4350
🌐 Website: https://www.kroger.com/stores/grocery/al/madison/kroger-county-line-rd/026/00606?cid=loc_02600606_gmb
Rating: 4
#Kroger
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This has to be the best Kroger I ever visited. When I say they have everything, they really do have everything. This Kroger will make a trip to the grocery store a lot more than just getting groceries. The bakery and butcher/meat department is amazing. You have to come check this Kroger out. You will not be disappointed. They did a great job with this store. The only thing I found strange was the empty area / blocked area near County Line in the parking lot. Otherwise, you need to check this store out!
I love shopping in person at this Kroger, but I have placed 4 online orders and each time they are moved, changed, and canceled. I’ve placed from 12 to over 24 hours in advance and right as I get down to being within a few hours of pickup I get a text or call. Over it. It is extremely frustrating.
*** 1 week since my last post. Still no change. See images taken today (12/30/2023).
It is quite unfortunate that the doors in the cold section do NOT close. It has been this way since opening. Some areas have cardboard in between the doors. The cardboard is NOT serving any purpose. The cardboard does not keep the doors closed. Is Kroger planning to resolve this issue? Additionally, I have bought poultry twice that was not any good. These issues need to be addressed ASAP!
I will drive 30+ minutes to grab up good deals at this Kroger location, since it is the closest to me. Alot of my shopping, right now, is based on the sale ads and what’s on promotion. They seem to always have items in stock that I am looking for. The drive-up pick-up team is AWESOME as far as courteous and consistency go; however, the reason for 3 stars come in for the customer service provided on the inside with the cashiers and self-checkout monitors, and the dairy fridge doors. The inside staff, all three times I have been recently, haven’t even looked up from scanning or acknowledged guests. The self-checkout monitor I encountered acted as if it was an inconvenience to be bothered for help or assistance while using the self-checkout machine. Lastly, the dairy fridge section needs a face-lift on the doors of the fridges. They’re falling apart and many of them do not even close, which leaves the threat of spoiled dairy products or not keeping grocery items at safe consumption temperatures. It has deterred me from purchasing anymore milk, coffee creamer, etc. from that section until it is fixed.
What is the closing time ? It is 10:00pm right? And they locked the door from 9:30pm? Only leaving customers can open the door. Wow!! I just came to Publix at 9:45. I was able to make quick purchase and still some other customers are coming in. It is the issue of all Kroger markets ? Or just this location ? Thank you. I will go to Publix more specially in Madison area!!