Summarize this content to 100 words J & C Tax Services
📍 Location: 3400 Bradshaw Rd Suite A-5, Sacramento, CA 95827, United States
📞 Contact Us: (916) 573-4829
🌐 Website: http://jandctaxes.com/
Rating: 4.4
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Been coming here for close to a decade. Ashley is amazing. Unfortunately, it has become clear that her office can no longer handle their current workloads. We have spent the last three years chasing them down during tax season for updates and this year was by far the worst — we called them ~15 times this tax season and received zero reciprocal contact from them. No appointment, no followups on what they needed from us, somewhat rude and terse reception when calling. Very disappointing as a long-term customer. But hey, they must have plenty of new business coming in that the [previously] loyal customer can be cast aside without a thought, so good on them for that.
TL;DR – Ashley is awesome. The office/company as a whole is not. They are overwhelmed and don’t seem to care that they are. Won’t be coming back.
I have been with Ashley at J&C tax service over five years with her expertise and knowledge of the tax codes I’ve been saving a lot of money. I have recommended her to all my friends and family.
My husband I needed help with our 2022 taxes and we were fortunate to have found J & C Tax Services. I phoned J & C and within a couple of days we had an appt. (Can be difficult during tax time.) We met with them for less than an hour and they discovered the error, which saved us a lot of money. Plus, staff are very nice people, which is very big plus.
My mom and I and 2 siblings have been coming to Ashley for years! We appreciate her thoroughness and taking the time to explain tips for the next year and answering any questions. Very friendly customer service from all and we will continue to trust this office with our business!!
I don’t write reviews often but today Ashley and her husband handled my taxes and I can’t tell you enough how impressed I was! They were so helpful and gave me a ton of information to help me for next years filing… they truly care about their customers and I’ve never experienced that while filing my taxes🙏🏻 do yourself a favor and make your appointment !!!!