Iron City Insurance Brokers is a professional insurance firm offering comprehensive coverage services tailored to individual needs. Specializing in various insurance types, they provide clients with expert advice, risk assessment, policy customization, and customer-focused support. They ensure trust and peace of mind by advocating for their clients and working diligently behind the scenes to keep relationships transparent and claims resolved smoothly. With a strong commitment to service excellence, Iron City Insurance Brokers aims to navigate clients through the complexities of insurance, presenting them with reliable protection plans that cater effectively to their unique circumstances. Their client-centric approach underscores the firm’s dedication to being a dependable partner in securing clients’ financial stability.
📍 Location: 157 Resource Center Pkwy #109, Birmingham, AL 35242, United States
📞 Contact Us: (205) 705-3267
🌐 Website: https://www.ironcityins.com/
Rating: 4.9
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Audrey is awesome! We got dropped by State Farm and had a small window of time to be able to get new insurance for our business. We had a lot of coverage with multiple work vehicles, two food trucks, a liquor license, and a restaurant. She explained everything to me so I fully understood what I needed. Her response time to my emails and my calls were incredible. She made me feel like I was her only client. She made everything so easy. Could not recommend them more. State Farm insurance was cheaper.. but they dropped us so we couldn’t rely on them anyway.
I requested a quote for several rental properties from Patrick Frendella at Iron City Insurance Brokers. He requested a lot of information and required multiple phone calls in addition to my prior policies. He stated he would get back to me with a wholesale quote without any a clear timeline. He never provided updates on the progress despite two follow ups and eventually stopped responding. It would have been easier if he told me up front he was not interested in the business so I did not have to provide so much information up front and could have found another broker promptly.
Dear Yaron
I would like to express my great appreciation for the exceptional service you have provided during our recent interactions. Your availability and listening to every need in a personal and pleasant way really sets you apart as an outstanding insurance agent.
Your dedication to treating all my inquiries and concerns with patience and professionalism has not gone unnoticed. It was clear that you really care about ensuring that I have the best possible cover tailored to my specific requirements.
I believe that your exceptional customer service skills and personal approach are a testament to your commitment to excellence in your field. Your friendly demeanor and willingness to go above and beyond left a lasting impression on me.
Thank you again for your amazing service.
I will not hesitate to recommend you to others looking for insurance services.
I have worked with Eyal and Iron City agency for more than three years.
They helped me to choose the insurance and coverage that I need, and gave me priceless advice along the way.
Any question and help that I needed, was professionally answered with patience.
I highly recommend working with them.
Audrey is the absolute best! She is so quick to jump in and help me where needed. She is patient, professional, and friendly! She has made my life easier by doing the heavy lifting in dealing with filing a claim for a wreck I was in. I can’t say enough great things about her excellent service!!