Summarize this content to 100 words Hyatt Regency Sonoma Wine Country
📍 Location: 170 Railroad St, Santa Rosa, CA 95401, United States
📞 Contact Us: (707) 284-1234
🌐 Website: https://www.hyatt.com/hyatt-regency/en-US/sonom-hyatt-regency-sonoma-wine-country/?src=corp_lclb_gmb_seo_sonom
Rating: 4
#Hyatt #Regency #Sonoma #Wine #Country
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I was well aware of the extra fees but feel you should actually get something for them. Destination fee for what I am not sure. They did not have any amenities that I am not accustomed to getting at any other Hyatt. If anything they had less. As far as service I have never had worse. I sat at the front desk for 15 minutes at check in with questions only to give up hope of ever seeing someone. At my second attempt at costumer service, I watched an employee be very rude to a customer while I waited. I understand that people can test you but it is your job to be polite. As far as the room. Very beat up. Holes in the walls and fixtures falling from the wall. The remote for the TV could not be located anywhere in the room. The only plus was the location next to many businesses and restaurants that actually understand what customer service is.
We are staying at this Hyatt Regency due to its close proximity to the start and finish of the Santa Rosa Marathon. Was a little hesitant due to the reviews we read beforehand, but after spending time here, this property is definitely being underrated.
The rooms are clean, the service at the valet and front desk have been great, and this property is in walking distance to lots of shops and restaurants in Santa Rosa. We are staying in one of the standard one bedroom Sonoma suites and actually prefer this room to the standard one bedroom suite we just checked out of at the Hyatt Regency Lake Tahoe. The room in Sonoma is very comfortable and a relative bargain compared to what other properties charge for a room this size in the wine country region.
I will say that you do hear slight traces of highway noise from the room, but as people who live in a city and are not super sensitive to noise, this doesn’t affect our experience one bit. Would definitely stay here again on our next trip to the area. If you do want absolute peace and quiet, look somewhere else but also be prepared to spend substantially more. For us, this place is great!
I literally came for the pool, I’m not even a guest 🙂
It’s was my day off and decided to hit the pool. You can purchase a day pass, lucky I had a friend staying here so I was a guest of the guest.
I drove up and saw no guest parking, the two lots I did see were guest access only along with valet parking. I parked out front on the street. The valet guy was so nice, he smiled and used the automatic button to open the lobby door for me as I walked in.
Towards the back of the hotel you will find the pool. The pool was just perfect, lots of seating, towels available, hot tub, small side tables, and they also have a cafe. The cafe serves nibbles and alcohol.
The pool is a great size to accommodate plenty along with the hot tub. The water was clean and the area looked very well maintained. I will say earlier in the day the vibe was peaceful with just a few adults around but as soon as 3/4pm hit the families and kids were in full effect.
The hotel looked very nice and clean, unfortunately I didn’t get to check out the rooms or much more but if I needed somewhere to stay I would definitely consider this place.
🙂
Hubby and I stayed here for our anniversary a year ago. And we loved our final room. I would suggest just being extremely clear when you first check in. Because what we initially paid for was not the room that we were booked into. But after speaking with the front desk they did move our room to another location, but they had to first make sure that they weren’t already booked up because of an event that was going to be taking place the next day. And we booked the hotels specifically because of the room. We had an outdoor balcony which we absolutely loved and the pool and hot tub were great as well. And there were some things within walking distance (food). We look forward to staying again but hope not to have the same issue with booking into our room
I am in the middle of a two-week stay here for business. I like the hotel. Big property. They have a bar area. Huge tv in my room. Bed is comfortable. Outdoor parking but you use your key card to get in and out. There is a valet option as well. I am not using it but the attendants are very courteous and open doors when they are around. Location is great as there are plenty of restaurants that are walkable.