Holiday Inn & Suites Santa Maria, part of the IHG (InterContinental Hotels Group) portfolio, offers a modern and comfortable stay in Santa Maria, California. This hotel features spacious rooms, complimentary Wi-Fi, a fitness center, and an on-site restaurant or coffee shop for guests’ convenience. It caters to business and leisure travelers seeking a relaxing refuge from their everyday routines. IHG’s reputation for loyalty programs brings added value, making the Santa Maria experience both enjoyable and rewarding. With its convenient location, ideal for exploring the beauty of the region, it stands out as a go-to choice for a quality hotel stay.
📍 Location: 2100 N Broadway, Santa Maria, CA 93454, United States
📞 Contact Us: (805) 928-6000
🌐 Website: https://www.ihg.com/holidayinn/hotels/us/en/santa-maria/smxca/hoteldetail?cm_mmc=GoogleMaps-_-HI-_-US-_-SMXCA
Rating: 3.9
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My stay at this Holiday Inn was extremely disappointing. The carpet was gross, the bathtub was unclean with long hairs left by the previous guest, and the sink was clogged. The bed sheets were somewhat dirty, and the towels had a strange coffee smell. The noise from outside was loud, and the sliding door tracks were so old that it was difficult to close them properly. This room was by far the worst I’ve ever stayed in at any Holiday Inn.
On top of that, I was informed only upon arrival that there’s a $10 parking fee, which is very odd since there was no clear mention of this charge when I booked the room.
My husband and I took a last minute trip to Santa Maria this past weekend to tour a few apartments in the area. I booked the hotel room the day of at a decent price and we began driving from San Diego later in the afternoon making us arrive at the hotel around 11 pm. When we arrived, we were immediately welcomed by Terrell who was absolutely wonderful! He was so upbeat and knowledgable about all the amenities and questions we might have had about our stay. He then upgraded us to a larger room to insure we got the best sleep possible before the busy day we had planned for the following day. The rooms were nice, the pool was warm for a quick swim in the morning, and the staff made our experience even better. The restaurant on property was cute and they waited on my husband to take his order closer to their closing time because he was running behind packing our items into the car and they wanted to make sure he was fed before closing their kitchen. They never made us feel like an inconvenience and were welcoming throughout our entire stay!
The staff are pretty nice and helpful, so there’s that.
Rooms are super dated and worn down. Most fridges aren’t cold. The hot tub has been broken for a long time. The washer is out of order. There is no ATM. Food and drink near the desk are super expensive. My company sends me here pretty frequently, so I know it’s been this bad for a long time. I would never stay here of my own volition, there are two better hotels across the street.
Looks nice on the outside but the inside is motel 6 vibes. Nothing worked, our TV had no channels, the coffee machine in our room didn’t work. They don’t have free breakfast. Do better holiday in!
Pretty old rooms, they know about the issues with the drain and swage, the company that I work for stay there for 4 months, I had the room flooded coming from the kitchen sink, all the way to the bed, they never did anything on this time is been a year since I was there, all that said it was next time you come we do something for you, it was 10 pm when the room got flooded and 11 when maintenance guy showed up, they were trying to suck the water out and I was 12 knowing I was getting up at 5 they kept me there, till the nice lady at the front desk offered me another room, but didn’t know they trying to charge me for that room on my bill, shame on you holiday Santa maria California
. All the money you made from 20 people staying there and don’t care about people. Avoid this place stay across the street pr somewhere else.