5 Comments

1. I greatly appreciated my two night stay at this hotel! The beds were extremely comfortable, and the staff were all friendly. I met one woman in particular down at the restaurant. Her name was Lisa. She was so kind, funny welcoming! Best conversation to be had with her! Thank you Lisa for making my stay even more enjoyable! LOVE YOU LISA!! 🙂

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2. The rooms are comfortable, and we had a nice view of Bham. A microwave would have been a welcome addition to the room since we stayed 2 weeks following discharge from UAB. The Lab restaurant needs to improve in many areas: rap music played loud during breakfast, service is slow (even with few patrons), and the food was not good. Husband’s soup was barely warm.
   Bham has a problem with street racing and every evening we heard loud motors roaring for hours. Not a restful environment for people recovering from surgery. When I complained to the front desk they acted like they never knew anything about it.
   The parking deck was conveniently attached to the hotel. We appreciated the shuttle service to Kirklin Clinic. The driver was always friendly.
   Rodney, at the Starbucks located in the lobby was efficient and friendly.

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3. We are on an extended stay following my husband’s liver transplant and EVERYONE has been incredibly helpful. Our room has been thoroughly cleaned, the young man (Shaund) who transported us for the follow up appointment and back was great! Honestly, this hotel beats the Marriott Courtyard 1000% we stayed there for nearly a week and our room was NEVER serviced, I won’t make that mistake twice!
   Thank you all for making this experience as pleasant as possible 💜

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4. Newly renovated, nice lobby area with a coffee area. I stay here frequently when I visit the area. Nice and courteous service, friendly staff at check-in, helping quickly and efficiently, acknowledging and valuing frequent customers of the brand, taking the extra step to make you feel welcome. No hassle when I asked to have a late check-out. Rooms are spacious, clean. I recommend and will be back on my next trip to the area

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5. I am never disappointed with a Hilton Hotel. Every time I stay at a Hilton Hotel I always feel like a king, Hilton UAB Birmingham was no exception, the location, amenities and service are second to none. My room was gorgeous!!

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