5 Comments

1. First off this is why I HIGHLY RECOMMEND Hiller. We bought a fixer upper house in TN which if the power was off for over a year then a state inspection must be done which we failed miserably. I called an electrician from the BBB site and he kindly came out and after assessing the situation, told me that it would be too big of a task for him alone to complete and recommended a company that has a crew. Well after 2 days of trying to get someone out to assess the situation and their never getting back to me, we called 2 other companies. One would be the next day and the other was Hiller that came out right away. Now mind you, this is summer and we’d already been living in the house with No power for AC. I appreciated that Chance and Luke came out right away. And not only did they assess the situation but had a recommendation to move our meter away from the big tree and branches of its current position to avoid issues down the road. Keith the finance guy and project manager came out later to discuss cost and financing.
   The next day I was blown away because there were so many electricians out here – Luke, Daniel, Blake, Gabe and Chance to work on switching out our old fuse box and replacing it with a new updated one but also moving the meter! I was highly impressed with their professionalism and kind manners in the heat. Keith even came out to make sure everything was going well and to let me know that If I ever needed anything to call him.
   Once the 2 projects were approved by a state inspector, Luke and Daniel (and Zach one of those times) came back out 3 more times to finish up the electrical work so it would pass state inspection but when they saw other issues like improper and burnt wires they went above board and replaced them to make sure that we would be safe (they Really DO care about their customers!)
   Near the end of it all we discovered that my “handyman” wasn’t so handy after all and messed up alot of the plumbing under the house so Luke called Keith for me and Kenneth came out immediately to try to get us some hot water. He ended up having to come back the next morning to finish. This is getting quite lengthy so I won’t get into all of the details of the rest of the financing for this but I will say that there truly ARE Angels that work for Hiller!! I am overwhelmed with gratitude for each and everyone of these fine gentlemen have done for us and that includes Keith’s boss who had to approve of all of the changes made with the financing. I have already been recommending this fine company by word of mouth!
   Let’s just say that they… especially Keith, Luke, Daniel, and Kenneth far exceeded my expectations with their professionalism and extreme kindness.
   Thank You ALL so much!

   Update…a different Blake had to come out to fix a faulty breaker switch and was very professional and kind. I appreciate his quick service.

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2. Keith was very polite, proficient and professional. I really appreciated he took the time to explain things fully and he was very considerate of our needs. To me he seemed very trustworthy and competent. I would even pay a little more than competitors pricing to know I would have that level of service and expertise. From the cleanliness of his vehicle and personal appearance, to his knowledge and friendliness, Hiller is clearly a very efficient and hardworking company of individuals.

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3. We had water damage and could not determine the source of the leak. Called Hiller. They sent out two lead technicians, Jesse and Kenneth from Jackson TN. The guys performed a few tests and within minutes found AND fixed the leak. They saved me thousands of dollars because another company told me it looked like a slab leak!. Jesse and Kenneth were fast, professional and courteous. They put on the shoe bootys to help protect our hardwood floors without being asked as well. They also gave suggestions on a remediation company. Very satisfied with these two and Hiller. I will recommend them to anyone who needs plumbing services

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4. This wonderful team replaced my old ratty AC with a complete new system. It took only about 4 hours. The result is amazing! These gentlemen were not only excellent in their work, they were the kindest and friendliest, answering my questions as they went along.

   Then, today, Jesse, Andy, Corey and Adrian came and replaced the hot water heater and the venting for the water heater AND the furnace, making my home safe and up to code. Again super professional and courteous technicians! Hiller always goes above and beyond. I think they should get 10 stars instead of 5! I will never go anywhere else!

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5. Erick came out on a Sunday afternoon to fix our plumbing emergency. Great customer service, had the repairs done in 2 hrs. I appreciate the text and updates provided on when the technician would arrive. Thank you for being awesome 🤘🏽

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