GameStop, Inc. (NYSE:GME) is an American multinational retailer specializing in selling video games, gaming hardware, consumables, and accessories to enthusiasts of the industry. With over 7,000 employees globally, it operates nearly 6,000 stores across the U.S. and internationally. The company reported over $4 billion in revenue for its fiscal year 2020. GameStop’s primary market drivers are its branded retail stores, GameStop Rewards program, and widespread access to PlayStation and Xbox consoles. However, it faced challenges due to shifting consumer behavior towards digital products and the decline in game sales. Despite these headwinds, GameStop positioned itself as a major player in a competitive market by diversifying its product lines and services, such as eSports, digital content sales, and game development efforts.
📍 Location: 6655 Atlanta Hwy, Montgomery, AL 36117, United States
📞 Contact Us: (334) 273-9502
🌐 Website: https://www.gamestop.com/store/us/al/montgomery/4814/oliver-creek-crossing-gamestop?utm_source=gmblisting&utm_medium=organic
Rating: 4.4
#GameStop
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Despite calling ahead to get accurate info on the store policy to avoid wasting anyone’s time, I was mislead by Martin who failed to mention a key fact, that subsequently caused me to waste gas and time. Had Martin informed me of 1 simple aspect of the policy this would have been avoided. Martin’s nonchalant attitude was the worse part of today’s exp.
Went in, told them what happened. And the situation was handled. The controller was defective and after chatting with someone that was knowledgeable about Xbox hardware both confirmed it and resolved the problem. Quite happy now.
They have what I shop there for and that’s games. And that’s enough. A little pushy on trying to get you to buy other things and that’s why I try and limit how often I go there. Like used car salesmen. Annoying.
This has been a staple in our family for years after starting all over with two new sons it was totally hilarious to have to remember our phone number in the account. Our son’s were able to get several games & I was able to indulge my collectors habit. The prices are always beyond reasonable and the replacement warranty is priceless.
They were very helpful especially during this holiday season. I could tell they were tired however they gave awesome customer service! I will be back.