GameStop, Inc., often abbreviated as GME, is a retail company specializing in video games, gaming peripherals, and collectible toys. Founded in 1980, it operates over 6,000 stores worldwide, including GameStop, Game Stop, Game Finder, and Game Stop City. Consolidated with GameStop City, the company has its headquarters in Grapevine, Texas, USA. GameStop has faced significant operational challenges in recent years, significantly impacted by the growth of digital gaming and the rise of eSports, leading to store closures and layoffs. Despite the difficulties, the company remains a major player in the gaming industry, often influencing online trends and participating in key community discussions. GameStopās financial performance fluctuates, but it continues to adapt, including selling its video game rental business to withdrawing investment, shifting toward a focus on used games, accessories, and partnerships with gaming content creators.
š Location: 5964 Chalkville Mountain Rd, Birmingham, AL 35235, United States
š Contact Us: (205) 661-6010
š Website: https://www.gamestop.com/store/us/al/birmingham/1595/trussville-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
Rating: 4.4
#GameStop
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The store was nice but the employee there gave me hard time because I didnāt like one part of a game he really liked and proceeded to be flippant and disrespectful the whole time I was there with my friends. I emailed a complaint because I donāt deserve to be treated that way, especially as a customer, whenever I have an opinion about a game. And itās not like I didnāt enjoy the game; there was just one portion that I didnāt like and he proceeded to act like a jerk. And it had been years since I came back to a GameStop. Ruined the whole experience for me.
I had a great experience this location thanks to Simon. He was super helpful and patient while I traded in my old consoles for a new PS5, making the process easy and stress-free. Simon is a fantastic representative for the companyāhis excellent customer service makes me want to come back again!
The staff was very friendly on my visit. Considerably varied selection. Prices are a bit on the high side. However, if you want a game/accessory and canāt wait on a delivery option, Gamestop is a good option for gently used items.
Good clearance selection and super friendly/helpful staff.
Excellent service from William he was great. Very helpful. Makes the drive from center point to this location worth the drive