Summarize this content to 100 words Four Seasons Hotel Westlake Village, California
📍 Location: 2 Dole Dr, Westlake Village, CA 91362, United States
📞 Contact Us: (818) 575-3000
🌐 Website: https://www.fourseasons.com/westlakevillage/?utm_source=google&utm_medium=organicsearch&utm_campaign=tor-wes-hre-mid-seo-na&utm_content=na-na&utm_term=na
Rating: 4.7
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Qaultiy is an understatement. It was my husband and my first visit to this property and it did not disappoint! The staff is amazing. Everyone was friendly and helpful. We arrived after scuba diving all day, we’ve looked better, to say the least, and felt immediately welcomed. The food and room
service was excellent. The grounds are gorgeous. The rooms are calming and comfortable. Highly recommend. We will stay again!
My daughter and I came to the spa yesterday for her birthday. Faith at the front desk was super friendly and helpful. Our massages were great with Carissa and Ashley. The woman’s locker room attendants were so sweet and always made sure we had everything we needed. After our massages, we went to the pool and ordered lunch. The double cheeseburger and fish tacos were so good! Our server Anthony was great. My only complaint is, we heard that Anthony was sent home because it was slow. I had asked him for an iced tea and he never returned with it because he was sent home. It would have been nice if maybe someone came by and let us know he was sent home and they were taking over for him and asked if they could get us anything. All of the pool servers were huddled around the stand near the hotel doors and we were all the way at the other end. I had to flag someone down to get the bill because at that point, we just wanted to leave. It was 90 degrees out and all I wanted was that iced tea. I was out of water as well. The server Kenny who I flagged down, was super nice and apologized that no one took over taking care of us. Whoever manages the pool servers needs to have the original server be able to finish what he’s doing so he can announce his departure and let us know who our new server is, or let the new server know to take over and let the guest know what’s going on. Otherwise, everything was great.
I recently had the pleasure of celebrating a dear friend’s birthday at the Four Seasons, and it was an experience to remember. The staff at this luxurious establishment truly exceeded all expectations, making the celebration truly special for everyone in attendance.
Tyler, our server at the Cove, was a standout star during our visit. His exceptional service and attention to detail ensured that our experience was nothing short of fantastic. Tyler went above and beyond to make sure that our Lavender Lemondrops were served promptly and tasted absolutely delicious. His professionalism, friendly demeanor, and dedication to ensuring our enjoyment truly made a lasting impression on all of us.
The ambiance of the Four Seasons provided the perfect backdrop for a memorable celebration. The elegant setting, combined with the exceptional service provided by Tyler and the rest of the staff, created an atmosphere of luxury and comfort that enhanced our overall experience.
I cannot recommend Tyler and the staff at the Four Seasons highly enough. Their dedication to customer satisfaction and their commitment to providing top-notch service truly set them apart. Thank you, Tyler, for your exceptional job and for ensuring that our celebration was a truly unforgettable experience. If you’re looking for a place to celebrate a special occasion or simply enjoy a luxurious dining experience, the Four Seasons and their amazing staff are sure to exceed your expectations.
Due to a much cheaper price than most Four Seasons, I was under the impression that this one was probably on the older side with outdated rooms or something – well I was totally wrong, one of the most beautiful rooms I’ve stayed in in a while! The bathroom was super large, not the most modern but still really nice, bedroom/living area absolutely phenomenal. But of course, the Four Seasons prides themselves on their service and it was honestly amazing. From the valet men helping me out by running me around town in the house car for errands, to helping with personal matters the staff was truly excellent. Manager Rene was great!
Extremely let down by spa, yet wonderful hotel. Fantastic cuisine with pleasant scenery, however, the facial treatment at the spa left much to be desired. I spent a considerable amount for minimal results. I could have easily performed the same proce