5 Comments

1. From the first day of the lease to the last day, fountain park has been amazing. The staff especially Cecilia is super responsive and friendly. The apartment complex is high tech with smart locks, secure parcel storage, and electric car charging. The grounds are safe and I had no issues with parking or safety at any point of time. Highly recommended!

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2. I do not recommend it very much. A beautiful wrapper, but not a tasty candy inside – this can be said about Fountain Park. The first unpleasant impression was made when we previously agreed to view the apartments, we were assigned a certain day and time. We drove for several hours specifically to look at housing in this complex, but when we arrived there was no one in the office. This is irresponsible and unsightly towards potential customers. On the phone, we postponed the inspection to another day, and when the apartment almost suited us – they took a deposit from us. We waited a very long time for our application to be approved or rejected, but Cecilia was dragging her feet, coming up with new circumstances every time. As a result, we independently abandoned this “miracle” complex, but no one has returned the deposit money and is not going to! Very offensive and unpleasant sediment from such service.

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3. This was the worst apartment experience ever! I was so relieved when my lease ended. Was very happy to leave. The management are arrogant and will do everything to make your life miserable!

   The apartments are old with poor quality. Maintenance requests are ignored. Some neighbors smoke all kinds of stuff even though the community is non-smoking. I complained many times but they didn’t do anything.

   Your car will get towed if you live here, at least once. It happened to all of my neighbors, so it seems like an initiation ritual!!

   They will tell you anything you wanna hear to get you to sign the lease, after which you are on the hook and you can’t even sue them for lying, and they know it! I know I wasn’t the first victim because at least one of neighbors had the same “bait and switch” experience.

   They increase rent by 10% every year (5% rent increase + 5% inflation), and you have to renew your lease for a whole year when it expires. The lease contract does NOT go month-to-month after the first year, contrary to what they tell you. They have fine print buried in their 80 page lease.

   You can see ducks swimming in the pool from the nearby pond. This is very unhealthy and dangerous. Some ducklings already died because they get stuck in the pool and I saw a couple of dead ducklings floating in the pool once!!! The pool and Jacuzzi are already dirty and not well maintained, but this issue with the ducks takes it to a new level. I complained many times but the management totally ignored!

   I’m so happy I left and will never rent at this place ever again.

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4. We moved to Fountain Park while our house is being renovated. It was more than two decades ago last time we applied for an apartment. I didn’t realize that all the application and move in process are done online or through App nowadays. The process was all new to us. Manager Cecilia was super friendly and helpful. She patiently walked us through all the procedures, gave us a tour around all the amenities, and sacrificed her break time to help us move in smoothly. Service team has also done a great job. They responded to our request quickly and made sure we were all satisfied. It’s really a pleasant experience.

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5. If I could do no stars I would where do I even start ?
   Please do not rent here management is terrible and they are very unprofessional. I have had the worst experience with fountain park for starters nobody is ever in the office and the app you text them on they never respond.
   If your lease is currently ending they will not tell you but you need to have your apartment “professionally” cleaned by a third party and a recipient given on your inspection day or they will do it for you for a “charge” never was that communicated to us.
   I took a day off of work today for the final inspection and the time frame I was told was 8am-12pm and arrived on time the office “opened” a young man who just got off the phone with celicia tells me she’s out today when she herself set the inspection up for today after I called a office employee I was told I could just leave the keys and parking pass in the unit ? I could’ve just done that instead of taking the full day off ?
   But the complex is full of trash
   A lot of the people smoke all of the above all over the units and or complex after many complaints it seems like celicia and Dianna do not care about their tenants never will I return to fountain park and I’m very happy I’m done with them I highly recommend anyone looking to rent here try anywhere else !!!

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