Summarize this content to 100 words Ferguson Bath, Kitchen & Lighting Gallery
📍 Location: 52 N Winchester Blvd A, Santa Clara, CA 95050, United States
📞 Contact Us: (408) 961-9367
🌐 Website: https://www.build.com/showroom/branch/santa-clara-ca-showroom-3728?utm_source=google&utm_medium=organic&utm_campaign=shw_lis_listingtraffic&utm_content=listing
Rating: 4.5
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Staff were super accommodating. They came around to offer help, but were also happy to let us browse on our own. Visiting this showroom was refreshing.
The staff here are really helpful and attentive. Sharon gave us a warm welcome at the store and was very helpful in providing us more information for other appliances and products we were looking for in the other Ferguson locations within the Bay Area. Dominic was able to answer all our queries about our interested products and catered to our special requests. We had a nice customer experience thanks to both of them
We were primarily looking for kitchen appliances. The store has a good blend of mid range to premium products as well as an online catalog to choose from in kitchen appliances. After a lot of search we found the cooking range for our home over here.
Disappointed with the selection. Other Ferguson locations in the past have had more options. Refrigerators they had were around $10-15K and out of reach for the average family. Dishwasher selection was good. Ranges, again were not the greatest in different price ranges. There were no sales people to help without an appointment.
I gave a start only because I am forced to give one to leave a review. This place deserves no stars. They take your money and after my appliances arrived – it took a month to schedule the delivery. Secondly, the appliances arrived damaged… the wine fridge has a dent on the door and the steam oven is not even working. I wish I bought my appliances at Airport appliances as always… their service is really good compared to Monark. No one responds to emails or calls or emails. Since yesterday, I am trying to get them to respond to me about the damaged wine fridge and the steam oven.
Changed my review from a 1 star to 5 star. Ferguson has made up for all the problems of the past with Monark Appliances. We finally got our long delayed cook top yes delayed over 1 year since ordering. The service delivery and install team has also been exceptional from Ferguson. I’m finally done with my order that took almost 1.5 years to full fill my whole kitchen suite of appliances and I’m happy finally.