5 Comments

1. If I could give the individual staff a rating separately it would be 5 stars, they were fantastic, especially Dedric. However, my room key only had a 50/50 chance of working on the exterior doors which is a slight annoyance no big deal. My 1 star comes from my room having ants. I had a room on the 3rd floor so that’s worrisome. Also the little amount of trash I had (3 night stay) was never disposed of. It was just soda cans and instant Ramen Styrofoam cups. I’m not sure if that’s normal but that’s what attracted the ants up onto the furniture. And to top it all off, I was lucky enough to be able to leave earlier than expected which in my mind should’ve saved me money, but they charged me an early departure fee equal to a nights stay so that seems predatory. I understand there’s a fee but equal to a nights stay is outrageous

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2. I enjoyed the staff and the rooms were clean… The bathroom was very nice and clean also the A/C was working better than most..

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3. Looks like I have the same complaint my ac unit is low or overcharged on Freon, and the compresser was forced to shut off abruptly every 5 mins. I had to endure this all night. So, needless to say, I’m tired and upset that I see this problem is reoccurring. I just want to sleep. The bed is hard, and I can’t sleep on my side comfortably. If you can’t meet my basic needs of sleep, it’s upsetting that I’m writing this instead of getting sleep.

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4. Travelers beware. Ask if the AC units have been updated. The AC unit was incredibly loud (sounded like a generator). I asked the front desk clerk to change rooms. He provided another room with the warning that many of the rooms have loud ACs and that likely would not resolve my concerns. After conversing with guests the next morning, I discovered that several guests had the same experience. Subsequently, , we opted to cut our visit short specifically due to the AC concerns and the lack of a good nights sleep. It did not matter that we had to pay for the room.

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5. Really nice hotel. We got a room that had two beds. The room was spacious enough for two grown adults. It had all the typical parts of a Marriott hotel. There was an ironing board, an iron, a microwave, coffee maker, and a mini-fridge. There was a lot of parking, we never had to park away from the closest door to our room. Not sure if this is an option, but maybe if there was a way to choose the firmness of the bed. The beds were more on the soft side.

   The only complaint we had was the air conditioner/heater was really loud. We endured the noise because we were only there for two nights.

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