Summarize this content to 100 words Essex Mortgage
📍 Location: 897 Embarcadero Dr #213, El Dorado Hills, CA 95762, United States
📞 Contact Us: (916) 439-1275
🌐 Website: https://www.essexmortgage.com/locations/el-dorado-hills
Rating: 4.9
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Maria G, you are so wonderful! I am blessed and grateful after the business conversation with Maria G about the Loss Mitigation plan. She has helped me understand the process with her patience and very professional. She’s very kind and answered all my questions with care and support. This kind of service from her is way beyond and not easy to find these days. Thank you so much Maria G. My wife is very happy with your help.
Keep up the good work Maria!
Kevin Nguyen
Maria from Florida was a fantastic point of contact for my wife and myself in our time of need. She came through with an FHA program that was a godsend for us. She is indeed an earth angel. She was kind and empathetic and the process was seamless. Thank you, Essex, for employing such a wonderful person.
My experience this early morning was with Keith. He was friendly and helpful with accepting my payment. My account has some “very old” late fees –that likely happened before our recent forbearance Blessing– that have affected our ability to pay online or by AI on the phone line.
Keith gave me that information after researching it briefly and was able to continue to set those costs aside. Keith was very courteous and understanding about my financial limits and didn’t shame or question my honesty. It was indeed refreshing to hear positive feedback and I appreciate how he represented Essex Mortgage. Roxanne B.
Adam Schaefer has provided us with exceptional customer service and treated us like family. The kind of service he has provided my wife and I is hard to find these days. I can’t say enough. He held our hand through a refi process, was always available for us and kept us aware of what to expect in the next steps. Working with Adam could not have been smoother. It is a blessing during a stressful time. Thank you Adam. I feel like you are my friend and will call on you for any other mortgage needs. Chris & Lora
I’m very satisfied with Maria G’s customer service. She’s helped me take a load off in such a hard time. She deserves a raise. Very professional, very kind. Efficiency was on point and went above and beyond. We need more heroes like her.