The EōS Fitness Enrollment Center offers a comprehensive range of fitness programs and services designed to accommodate diverse fitness goals and levels. It provides personalized training sessions, group classes, and specialized programs catering to athletes, enthusiasts, and beginners. The center is staffed by certified fitness professionals who offer expert guidance and support to help members achieve their health and wellness objectives. With state-of-the-art equipment, convenient schedules, and a community-oriented environment, the EōS Fitness Enrollment Center aims to foster a supportive and motivating atmosphere where participants can pursue their fitness journeys effectively.
📍 Location: 31660 Grape St # B, Lake Elsinore, CA 92532, United States
📞 Contact Us: (909) 298-0100
🌐 Website: https://eosfitness.com/gym/lake-elsinore-i-15-railroad-canyon-rd/?utm_source=local&utm_medium=organic&utm_campaign=evergreen_gmb
Rating: 1
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I enrolled in April before the gym opened. I changed my mind in July for various reasons. I tried to cancel my membership via email first. I could not get verification of the cancellation. I visited the gym and requested a cancellation. I was told that the manager would do it when he comes. I returned the following week because I had not received verification of cancellation. I was informed that it needed the manager’s signature. Then I was told that it was pending. I required about my $10 fee I had paid and was told that it was non refundable because my reason to cancel was not medical. A Rip Off!
Adrian IS HORRIBLE AND HAS NO CUSTOMER SERVICE EXPERIENCE.
Signed up for information about enrollment.
Adrian reached out via txt and kept asking me to come in- when I told him I could not and inquired more questions about amenities he couldn’t answer my questions then proceeds to ask me to come in when I have a better attitude. First off- you gotta be retarded to ignore somebody’s questions when they are inquiring about enrolling, which I’m sure you would get commission for, but instead you push the customer away, which is bad for business. This guy needs to be fired before even getting hired horrible customer service. Lucky I don’t go in and smack them up on site.
I was just there customer service was great no problems and for the person trying to cancel and get $10 that’s a lot of effort just for 10 bucks
I joined EOS because they said this location would open April 2024 had to pay full price because no one ever called back and its still not open and the Location, The other locations are a drive being 15 miles away , Is this ever going to open or is it false advertisement to get you to join
The customer service at this location is a joke.