5 Comments

1. Misleading pricing and won’t honor their deals. They had a managers special running on this bundle, told me they were trying to clear the stock to bring in something new. I drove 40 minutes to come get it and when they rung it up, it was close to $600 for the remaining new one they had in stock. They said they’d only give the deal on the display model. The display was missing multiple bolts and pieces and would be barely usable. The paper said nothing to specify this bundle deal was only for the broken display model. Even after talking to the store manager, they still wouldn’t do anything. Just wanted to charge nearly $500 for a broken display that would have been a useless pile of metal.

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2. Strider was incredibly helpful during my recent visit to the electronics store. I went in looking to upgrade my TV but was overwhelmed by all the different technologies and options available. Thankfully, Strider was there to guide me through everything with patience and expertise.

   He took the time to explain the various TV technologies in a way that was easy to understand, making sure I knew the pros and cons of each option. He also pointed out the better products within my budget range, highlighting their features and benefits.

   What really impressed me was how Strider went above and beyond to get me a great bundle deal. He was knowledgeable about current promotions and discounts, ensuring I got the best value for my money without compromising on quality.

   Thanks to Strider’s assistance, I left the store feeling confident in my purchase decision and excited about my new TV. I highly recommend seeking out Strider for anyone looking for expert advice and excellent customer service in the Electronic Express!

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3. We’ve done business with this location dozens of times but tonight is the last night we’ll be in. My husband and I came in close to closing (8:15) and were working with very a nice young man we’ve dealt with a few times who always answers our questions on the purchase of a set of pots and pans and a cell phone for my daughter. We were finishing the sale (8:45) and discovered the pot and pan set was the wrong price and the young man grabbed the manager who was busy locking doors and trying to get out of the door because they weren’t busy at this close to closing, was very short, and rude with my husbands quick questions about the price difference. Dear store manager, you sir are an absolute jerk and do not appreciate our business as you say for you to speak to him and rushing to walk away in such a way. I’ll be calling into corporate tomorrow which I’m sure won’t do any good but word of mouth does.

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4. Electronic Express comes through again with a beautiful 32 inch Samsung monitor. Thanks guys for always being here for us!

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5. At Capital Toyota and Lexus of Chattanooga, we’ve had the pleasure of experiencing the outstanding service provided by Electronic Express in Chattanooga, TN. From the moment you walk in the door, you’re greeted with a warm welcome and prompt attention, setting the tone for a positive experience.

   Electronic Express stands out for their exceptional customer service. Unlike other electronic stores, they prioritize making you feel valued and appreciated from the moment you arrive. Their team is quick to assist you and address your needs, ensuring that you receive the attention and support you deserve.

   We’ve been impressed by Electronic Express’s commitment to providing personalized service to each customer. Whether you’re seeking advice, making a purchase, or in need of technical assistance, their staff is always ready to lend a helping hand with a friendly smile.

   Overall, we highly recommend Electronic Express to anyone in search of reliable electronics and exceptional customer service. Their dedication to greeting customers promptly and providing attentive support sets them apart from the rest, making them a trusted choice for all your electronic needs.

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