5 Comments

1. I just want to say that Brandalin Thomas at the Pell City, Alabama office is absolutely amazing! She was beyond helpful and super sweet! In my opinion this wonderful woman deserves a raise! She did everything she could possibly do to make sure I got taken care of with my payment and I could not be more thankful for her consistency in helping me. By far the best in customer service I have ever experienced. Thank you so much again!

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2. Tammy Prentiss in Pell City Alabama was awesome. It has been a while since I’ve had my own car & I recently got a car & needed insurance. Tammy was very helpful, non judgemental & I was actually happy to be there. I recommend that this is the place you should go to get insurance. My mom has been using them for a while & says everyone is nice in there. Tammy really seemed to like her job & it’s so nice and refreshing to have an actual person to talk to that understands customer service.

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3. Mrs. Amanda was super nice and helpful as this was my first time purchasing insurance, she made the process go super smooth and answered all my questions. Most agents at insurance companies aren’t pleasant at all, but she was the best!! Thanks Mrs. Amanda for your help and kindness.

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4. Amazing experience setting up my auto insurance with Brandy Thomas. Throughout the whole process over the phone she was a pleasure to speak to in making the insurance requirements easy to understand. We got the policy done at a great price. Thank you so much Brandy. James

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5. Called to set up my auto insurance. Brandy was amazing.she helped make sure everything was set up correct and also was so considerate. She was understanding. She made sure I understood everything perfectly and was comfortable with my policy. Wonderful and professional service.

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