Direct Auto Insurance provides a comprehensive automotive insurance solution tailored to vehicle owners seeking convenience and value. It offers competitive rates, simplified claim processes, and policy management online, delivering direct services without the need for traditional insurance agents. Policyholders benefit from adaptable coverage options, personalized premiums, and real-time updates. The company prioritizes customer experience with 24/7 support, responsive claims handling, and customized safety features to protect both the driver and their vehicle. Direct Auto Insurance consolidates insurance needs into a user-friendly platform, ensuring peace of mind while driving is maintained for any road traveler.
📍 Location: 1095 Industrial Pkwy, Saraland, AL 36571, United States
📞 Contact Us: (251) 234-6122
🌐 Website: https://local.directauto.com/alabama/saraland/1095-industrial-parkway?y_source=1_MTU4MDg5NzItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Rating: 4.9
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Cathleen was amazing, she took the time to ask questions to best fit my needs for insurance and came with a solution. She is the perfect example of great customer service. She definitely deserves a raise !!!
Had a great experience today with Cathy Hunter. I bought insurance through her. The down payment was reasonable and she was very
Knowledge and helpful.
Miss cathleen Hunter was very patient professional today was a very good experience I look forward to your services for many years to come I want to thank Ms Hunter personally and think the whole staff or doing a wonderful job thank you all and thanks again miss cathleen
Ms Cathleen Hunter was awesome. I’m going through chemo right now. This lady was both very professional, going through my options quickly, explained everything I didn’t understand and most of all very patient, kind and understanding. Chemo messes with my brain activity, esp in times i had to have her repeat herself. She was patient and personable, never got frustrated with my not quite understanding moments. Which were a lot. If I could rate her a 100 instead of a 10 i would. I’ve dealt with this stuff all my life. I’m 65 yrs old, caregiver of passed parents,raised grandchildren. I took care of everything. This lady is the best and a definite keeper. No matter how much insurance goes up, I will stay with Direct Auto as long as she’s there and/ or in charge. Highly respect your company and am letting EVERYONE know.
Thank you, Cynthia Gareri
Daria was an absolute pleasure to work with today. Her vast knowledge and kind delivery took the stress out of it all. I am so grateful she took the time today to help me resolve this issue. How lucky for you all to have an asset like her in this day and age where true customer service has taken a back seat. It was refreshing. Thank you Daria!!! You’re the best!!!