Direct Auto Insurance provides comprehensive, cost-effective auto insurance coverage for drivers. Catering to individual risk profiles, policies ensure legal compliance through liability, comprehensive, collision, and uninsured/underinsured motorist coverages. Their mobile-accessible platform enables easy policy management, making file changes, rate inquiries, and direct discounts available on-the-go. In addition to traditional coverage options, Direct Auto Insurance often offers unique perks like roadside assistance and discounted rental reimbursements. Their focus on convenience and tailored coverage helps drivers find suitable insurance while saving on costs. With continuous online support, Direct Auto Insurance advocates for a hassle-free, policy-driven experience.
📍 Location: 2083 Florence Blvd, Florence, AL 35630, United States
📞 Contact Us: (256) 740-0886
🌐 Website: https://local.directauto.com/alabama/florence/2083-florence-blvd?y_source=1_MTU0NDk1NDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Rating: 4.6
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I recently had the pleasure of being assisted by Cheryl, and I must say, her customer service was outstanding. From the moment I reached out, Cheryl was incredibly attentive, patient, and knowledgeable. She went above and beyond to ensure all my questions were answered and that I felt valued as a customer. Her friendly demeanor and professional attitude made the entire experience smooth and enjoyable. Cheryl’s dedication to providing exceptional service is truly commendable. Thank you, Cheryl, for your excellent support!
Your agent has helped me above and way beyond and for that I want to thank her very graciously for her service and help.
Lori was absolutely the best! She not only was the sweetest and kindest person that I’ve dealt with in a while, she really went above and beyond to help me save money. She was the sevond from the company that I had spoken with today about the same stuff plus more. She answered all of my questions very professionally and honestly. And it didn’t stop there, she kept finding me savings after savings. I just joined Direct in Feb. of this year and she literally just saved me a good chunk of change. If every company had a Lori like her our world would be so much better. She deserves something special…. Thank You Lori so much for your help. You are are a precious blessing to so many! 🩷
Thanks so much again,
Jennifer 🩷
Mrs. Ezekiel was a great representative. I really dread speaking with representatives of any company however, Mrs. Ezekiel does not fit in that category. She went out of her way to help me. My stress level was high regarding my insurance policy but she did everything she needed to do to get me the best possible rate. Thank you Mrs. Ezekiel!!!
Representative Lori Nay were a very excellent person. She was eager to get me the lowest price car rate for Insurance and I truly appreciate her assistance, conversation and her courtesy in every way possible. She makes her customers/clients very satisfied.