Crunch Fitness in Palmdale boasts a comprehensive gym experience, combining wellness, wellness, and fitness services. The state-of-the-art facility offers advanced cardio equipment, strength training machines, and a variety of group and personal training options to accommodate diverse fitness goals. Their team of knowledgeable and supportive staff provides personalized guidance, nutrition planning, and a supportive community environment. The gym also hosts a range of group classes, including yoga, spin, pilates, and HIIT, to help members stay motivated and engaged. Whether you’re a seasoned athlete or a fitness beginner, Crunch Fitness in Palmdale aims to provide an empowering and enjoyable experience, fostering a path to a healthier, more active lifestyle.
📍 Location: 2210 E Palmdale Blvd, Palmdale, CA 93550, United States
📞 Contact Us: (661) 266-3200
🌐 Website: https://www.crunch.com/locations/palmdale
Rating: 3.1
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The customer service is good! However, some of their equipment is old and rusty. The outside area needs some serious love and care. Some of the placement of the machines doesn’t maximize the space. Other than that, it’s good and clean environment.
– bad business! Once you sign up they have you under contract and can’t cancel. I still got charged even tho my account was on freeze.
– overly packed
– machines always broken and never fixed till weeks later .
-machines missing weight placement pin
– outdoors section always dirty
– machines never get replaced been the same for years .
– rude staff, night workout everyone was told to Rerack Weights over the loud speaker.
Think twice before you sign up … Just my experience.
I had requested a gym membership for somebody and Ricky was the guy who helped me out about two months ago. He had stated that I pay a dollar upfront and then then I had to pay 29.99 in two months I am very upset because I have Asked him before if he was able to cancel over the phone because I do live in Northridge he stated he can last week I went into the Crunch in Northridge and they told me I would have to call you guys or in person so I had called you guys and now you guys are stating that I am unable to Decline or takeoff the second membership I got from a sibling of mine on top of that. I noticed that I was charged twice for a 71.99 and 81.99 I need a refund for The extra money that was taken out of my account I was not told of this $81 charge . if you are unable to comply, I will go to the bank and dispute this charge with them. I am very upset I have been a member for about a year now and I don’t want any issues with you guys. You guys need to be more straightforward with your customers because this is not acceptable. I had to call off of work hours and money to take off one single membership and now I noticed there is extra charges on my account. I Will be waiting for a email back if I don’t receive one in 3 to 5 business days, I will go to the bank and dispute it. Eileen, the lady upfront that helped me out was very sweet and gave me good information on it the first of many workers there. I want my full refund of the 8199 because I am unsure of what this is plus the extra charges that you guys are charging me for for those months that you guys didn’t tell me about. Ricky stated first upfront would be a dollar then I would have to pay 29.99 in two months so I want to refund of the 29.99 that you guys charge me for the months you didn’t tell me about and the 81.99 of the charge that we I that we are unable to figure out what I’m being charged for
I called a week before my payment was due to cancel my membership and was told the only way to do that would be to come in in person, I work 10 hrs, 5 days a week, the other 2 I have a life that I live. A few days later I was trying to reach corporate to cancel with them, but accidentally called a different location, they gave me an email to cancel, and that’s when I realized 1) I had the wrong number, and 2) whoever I first spoke to, for whatever reason, decided to not tell me this important bit of info. So I called my gym, and was given the wrong email… called a few hours later to get the correct email… and the person I spoke to said he didn’t know what it was because he only works graveyard… I called again the next day and finally got the email but was told I would be charged regardless because my payment was due the next day. I then told her my entire dilemma and that I was trying to cancel a week ago. She said she told management and they would get back to me asap via email. Didn’t hear back from them until the next day and they said my payment was due and they can’t cancel my membership until it’s paid…. Run from this gym. I had crunch years ago and forgot why I left them in the first place… go to 24 hr fitness, they actually give u the option to cancel online and don’t tie u down with a chain and ball
Update on 04/04: I contacted them at the email they provided but never heard back from them. Their reply was only to pretend they will help me, in order to prevent my review from deterring new customers. Run from this gym
This places sucks, horrible machines that are broken and dirty like the whole place is extremely dirty and way too pack for such limited equipment and the gym is VERY unorganized 10lbs dumbells next to the 50s the 100s next to the 30s. This place ain’t worth coming even the free 3 day pass ain’t Worth it I rather pay for a day pass for 3 days somewhere else then use this gym