Carneros Resort and Spa, located in the heart of Napa Valley, Californiaâs premier wine country, offers a seamless fusion of exclusivity and elegance. This lavish destination, nestled within a ninety-five-acre estate, is comprised of 20 meticulously designed spaces including a variety of accommodations, restaurants, lounges, and an infinity pool overlooking sophisticated gardens. The property caters to discerning travelers desiring upscale hospitality and a holistic experience of culinary delights, luxury accommodations, and cultural enrichment. With renowned amenities, exceptional customer service, and distinctive multi-level architecture, Carneros Resort and Spa guarantees a memorable vacation infused with sophistication. It stands as a premier unifying destination for connoisseurs and luxury seekers, deepening their connection with Napa Valleyâs storied wine-making tradition.
đ Location: 4048 Sonoma Hwy, Napa, CA 94559, United States
đ Contact Us: (866) 860-2328
đ Website: http://www.carnerosresort.com/
Rating: 4.6
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Absolutely love love love this property! Went for a weekend with my partner and it completely transcended us into vacation mode. The grounds are stunning and well maintained. The cottage style rooms are well appointed with fire places inside, a spacious bathroom with separate bathtub and shower, and well decorated country style furniture. We really enjoyed the private outdoor space lounging on the chairs looking up at the stars. If you are looking for a quiet, peaceful, and romantic getaway this is the place!
I had the pleasure of working with Teri, the event catering manager at Carneros Resort, for my clientâs marriage proposal engagement party last weekend, and I couldnât be more impressed. Teri was an absolute delight to work with from start to finish. Her warm personality and professional demeanor made the entire planning process seamless and enjoyable.
Teriâs team was equally amazing, ensuring that every important detail was perfectly executed. The food was exquisite, the presentation was flawless, and the service was impeccable. Teriâs expertise and dedication were evident in every aspect of the event, creating a magical and memorable experience for my clients and their guests.
If youâre looking for someone who truly understands the importance of your special occasion and goes above and beyond to make it perfect, Teri is the one to choose. I wholeheartedly recommend her and the entire team at Carneros Resort for any event. Thank you, Teri, for making this engagement party an unforgettable celebration!
Sincerely,
Cristina
The Napa Proposal
We love this place! Gorgeous grounds, wonderful accommodations. We have our own private bungalow with outdoor shower and fireplace. Really amazing.
Very nice cafe, friendly and understanding staff, great value for money on the kids menu. With my gumbo, there was only one piece of sausage, but a lot of scampi so also great value for money. The fried chicken was enough for two people.
Great place!
This was our 4th time staying at Carneros this year, however we will not be returning after our most recent utterly unacceptable experience. My sister and I booked a room for a relaxing quick night awayâand unfortunately our security and safety was breached. A man anbruptly entered our room with a key at 9:00 at night. We were already in bed and it was extremely scary and never had that happen in a hotel before. We reported it immediately to the front desk and they did nothingâdidnât offer to relocate us to make us feel safe nor did they offer to patrol the area. As two females alone in a hotel, to have that happen is NOT okay. The only solution was $100 resort credit.
The next morning when we went to check out, Matthew the Manager handled the entire situation as if it were no big deal. He stated that it was an employee (they still donât know what happened but were so quick to just assume it was an employee) and that his employee must have been terrified! He was worried about HIS employee not his guests whose safety were compromised. We explained that we often visit the resort and that this experience was unacceptable. He offered to waive our resort feesâdidnât comp our stay (after we were unable to sleep). You would think for any customer this would be the bare minimum, let alone for loyal customers. We could have and should have called the cops when it happened. Then maybe we would have been taken seriously.
To say we are dissapointed and disgusted with how we were treated is an understatement.