CarHop Auto Sales & Finance offers efficient solutions for individuals seeking new or pre-owned vehicles, combined with attractive financing options. Serving as your trusted dealer, CarHop provides a seamless car buying experience, specializing in both sales and the financial aspects associated. Their commitment to customer service provides personalized attention, alongside competitive interest rates, flexible repayment plans, and transparent terms, addressing customers’ diverse needs. By simplifying the car ownership process, CarHop ensures a positive, hassle-free transaction, positioning itself as a convenient bridge between customers and their dream car.
📍 Location: 1800 National City Blvd, National City, CA 91950, United States
📞 Contact Us: (619) 399-3470
🌐 Website: https://www.carhop.com/carhop-auto-sales-of-san-diego/
Rating: 4.5
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Savannah was extremely helpful during our car purchase. She was very knowledgeable and easy going. Helped us with our concerns and made the entire process quick and easy.
The finance lady (Cynthia) at this place has got to be the rudest person ever, talks way to fast and is totally unreasonable with any situation that you have. If there’s a reason why I wouldn’t re-do business with this company again it would be because of her terrible communication “skills”
SAVANNAH AND ILLANA SOLD ME A LEMON!!! I’ve been having problems with this car for months from needing a new motor to a new motor mount to radiator hose, Spark plugs, A new coil, And a new radiator fan and now my car barely wants to start. They told me I can’t switch out the car even though they sold me a lemon. They said the only thing that I could do is pay this car off in full and then get a new car with them. They’re very shady and they will say anything they can to get a sale. They made me pay out of pocket for fixing something that should’ve been fixed under Warranty and when I confronted them about it, they told me I didn’t have to pay one payment because of this. Now I’m calling Because when I got the car, they told me that they sent me the sticker for registration for the car. Savannah just told me that they don’t do that. They don’t have to because it already came with the car. But when I got it, I had my friend with me. She was saying what she could say to make them look good and for her to win that promotion. They convinced me buy the “best car in the lot right now,” now I’m stuck with this car and they’re still expecting Payments. Don’t get Stuck in a contract with these people like I did. Worst mistake I could’ve made.
As soon as I walked in, I was greeted by Anna the branch manager. She was kind very helpful and encouraging. I didn’t get a car that day but they did a follow up call and assured me I’d get a car so I went in and lo and behold I drove away, happy thank you carhop for your excellent service and dedication of hard work
This is the worst dealership ever. My MIL got a car at the Arizona location and within 2 days the AC stopped working. They never fixed it, it was the compressor and they said it wasn’t their job to fix it. Then a week later the car started jerking and she couldn’t accelerate without it jerking even on the highway. which is so dangerous and is a major vehicle problem according to the car shop and auto zone, but car hop said they won’t cover it because it’s “not a major problem”. The Arizona location shut down because they sell lemon cars (obviously). So she’s been dealing with this location to make payments, etc. Well her car broke down while visiting us and she left it at our apartments. We went on a trip and put some stuff in the trunk of the car, car hop towed the car while we were on the trip and she forgot to tell us they were coming. She decided the car was no longer worth paying since its value is only $3000 and they’re charging $10,000 to begin with. With all the problems that were diagnosed it would be over $4000 to completely fix everything. So now the auction place that has the car said we can go pick up the stuff with permission from car hop but car hop won’t let her authorize me to pick it up. (We’re not trying to pick up the car, literally just the baby stroller & shoes that are in the trunk) They are saying only she can pick it up even though she explained she’d be at work during the auction business hours and she lives an hour away from the auction place. It’s so annoying that since the beginning they have done nothing to help her with this piece of trash car they gave her. Now our stuff is gone because they are too hard headed to understand the trouble they have been causing us from the start.