Summarize this content to 100 words California Autohaus
📍 Location: 386 Encinitas Blvd, Encinitas, CA 92024, United States
📞 Contact Us: (760) 334-0193
🌐 Website: https://www.californiaautohaus.com/
Rating: 4.7
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Fantastic place, car feels amazing after its last service here! Kristin and her staff were awesome. She was very straightforward and made appropriate recommendations. I gave her a number I was able to work with that day, and then planned to reach out to finish up a few more things on the car at a later date. Needless to say I’ll be back if a need ever arises, and I plan to take my car here for any future service needs!
Highly recommended. I had a problem with my 911 brakes that they diagnosed quickly and thoroughly. Work was done promptly and solved the problem. Kristin is very knowledgeable and honest, and I have finally found an independent shop that knows what they’re doing. That’s where I’ll bring my 911and wife’s Macan for service in the future.
I rarely post reviews for a business, and I’ve never posted a review for a business of which I was technically not a customer. California Autohaus is the rare exception. The short synopsis, my wife and I were in town for a few days to help our daughter buy her first car. As a recent college graduate she was quite nervous making her first big “adult purchase”. She had found a used BMW from a private seller and was ready to make an offer. Although the car looked fantastic and drove really well we suggested it may not be a bad idea to have a mechanic look at it. Being 5:20pm on a Friday night the chances of this happening were slim at best. This is where California Autohaus comes in. As fate would have it they were literally located across the street from where we met the seller to do a test drive. My daughter called California Autohaus and asked if there was any way a mechanic could take a quick look – they said “sure, no problem”. Let me remind you, it was Friday night and they were scheduled to close in 10 minutes at 5:30pm. We drove the car over and within minutes they had it hooked up to the computer, up on the lifts, topping off fluids and spent an hour looking at the car. Two mechanics and the office manager ran pricing reports, and spent an additional 20 minutes talking to our daughter about the car. Unfortunately, they did find a number of serious mechanical issues that would need to be dealt with so our daughter did not make the purchase. We asked them how much we owe for the inspection. “Don’t worry about it”, they said, “it’s intimidating buying your first car, glad we could help you make the best decision”.
They earned a customer for life!
Way over priced on their repairs. Called to have my car checked out and they said they would take a look just drop it off. When I arrived they told me it would be ~$220 to check it out, they didn’t tell me this in advance of coming to their shop. Then when they looked at it, they came back with an estimate that was extremely high, more than $1000 more than what I found at 3 other reputable shops for the same exact work. Replace the radiator and replace the valve cover should not cost $2650.
Excellent customer service. Kristen is the most knowledgable person I have come across concerning technical aspects of car maintenance. She thoroughly explains needed services in layman terms and never pushes for unnecessary work. She is someone I trust completely.